职位属性
- 招聘类型:社招
- 工作性质:全职
职位描述
A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.
What will I be doing?
As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:
-Maintain an effective bar service with an emphasis on high quality, efficient service
-Check that Guest service standards are set, implemented and monitored, and continuously evaluated
-Set-up of the outlet in accordance with the pre-determined standards of the operation
-Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
-Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
-Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
-Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
-Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
-Complete all necessary administration in accordance with Company procedures relating to all staff members
-Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
任职条件
What are we looking for?
A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
-A warm personality, attentive and smartly presentable
-An ability to listen and respond to demanding Guest needs
-Excellent leadership, interpersonal and communication skills
-Accountable and resilient
-Committed to delivering high levels of customer service
-Ability to work under pressure
-Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
-Customer Service experience in a supervisory capacity
-Passion for delivering exceptional levels of Guest service
-A basic level of IT proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
职位要求
- 学历要求:无
- 工作经验:经验不限
- 外语要求:不需要
公司福利
- 团队成员嘉奖
- 酒店提供市场富有竞争力的薪资
- 各种丰富多彩的活动
- 人性化管理
- 良好的工作环境
- 包食宿
- 升职机会
- 在职培训全员免费希尔顿大学课程
- 五险一金
- 员工活动
- 国内外姐妹酒店交叉培训机会以及集团内部调动机会
- 丰厚年终奖
- 带薪年假
- 双休,每天工作8小时
- 晋升机会
- 团队成员入住希尔顿优惠价