职位属性
- 招聘类型:社招
- 工作性质:全职
职位描述
A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
-Manage guest queries in a friendly, timely, and efficient manner
-Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
-Ensure knowledge of menu and all products
-Ensure mis-en-place is well stocked at all floor stations
-Follow correct reporting procedures if faced with issues
-Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
-Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
-Comply with hotel security, fire regulations and all health and safety legislation
任职条件
What are we looking for?
A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
-Positive attitude
-Good communication skills
-Committed to delivering high levels of customer service
-Excellent grooming standards
-Flexibility to respond to a range of different work situations
-Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
-Experience in Food and Beverage department and/or industry
-Previous experience of cash handling
-Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
职位要求
- 学历要求:无
- 工作经验:经验不限
- 外语要求:不需要
公司福利
- 团队成员嘉奖
- 酒店提供市场富有竞争力的薪资
- 各种丰富多彩的活动
- 人性化管理
- 良好的工作环境
- 包食宿
- 升职机会
- 在职培训全员免费希尔顿大学课程
- 五险一金
- 员工活动
- 国内外姐妹酒店交叉培训机会以及集团内部调动机会
- 丰厚年终奖
- 带薪年假
- 双休,每天工作8小时
- 晋升机会
- 团队成员入住希尔顿优惠价