The Satair Quality team is looking for a new Quality Operational Manager for the Satair Beijing warehouse. You will be a key actor driving the success of the local quality operations: on-time and on-quality closure of related customer and supplier claims, on-time and on-quality certification of parts (via Hua-Ou interface), audit planning adherence, and level of internal/external customer satisfaction.
Job objectives:
Ensure that the products and services provided from China meet both external and internal requirements, including legal compliance and the customer’s expectations
Monitoring of the quality management system and produce data and report on performance & stability
Liaise with other managers, staff and Hua-Ou company throughout the organization to ensure that the Quality system is functioning properly
Ensure Lean Basics and Mindset implementation
Primary duties:
Local Interface to the Hua-Ou and Airbus Customer Service department to ensure that Satair Quality related tasks are running onTarget.
CAMAC Responsible Quality Manager for Satair Beijing
Ensure that Satair's quality system is implemented and maintained in accordance with the requirements of EN 9120 and subject to regular audits and reviews
Participate in the necessary meetings, planning, audits etc.
Promote quality achievement and performance improvement throughout the organization
Ensure compliance with national and international standards and legislation
Define quality procedures in conjunction with other functions
Secure maintenance and control of all quality related documentation
Collate and analyse performance data and charts against defined parameters
Liaise with both internal and external auditors and ensure the execution of corrective action and compliance with customers' specifications
Implement and maintain controls of outgoing shipments
Report to management on the level of quality achieved and identify areas that require improvements
Manage both suppliers and customer claims
Manage both internal and external audits
Secondary duties:
Work with procurement staff to establish quality requirements from external suppliers
Work with other managers to establish quality goals for new and existing products
Work with HR to identify relevant quality-related training needs and deliver training
Any other Quality related tasks as designated by the Managing Director
General:
● Comply with Satair Group’s mission, values and Quality Management procedures
● Comply with Satair Group’s guidelines on Ethics & Compliance
● Understanding, sharing and living of Satair Group values and rules
● Respect Satair Group processes and procedures agreed per function
● Participate in optimizing Satair Group’s business procedures by applying existing Satair Group’s IT systems
● Comment/advise on unsatisfactory situations within the organization, and propose potential solutions for improvements
● Identify and offer suggestions to improve efficiency
● Be well informed about and familiar with the latest developments in Satair Group's business as well as Airbus Customer Service Interfaces
● Have an inter-cultural understanding
● Participate in occupational safety and health efforts
● Contribute towards a positive and inspiring working environment
