所属团队
职位属性
- 招聘类型:社招
- 工作性质:全职
职位描述
A Welcome Ambassador is responsible to maintain the highest standard of service at the front entrance, to provide the highest standard of Valet Parking service at all times, and to undertake any other duties and responsibilities as required by the Management.
What will I be doing?
As a Welcome Ambassador, you would be responsible for overseeing valet operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
-Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner.
-Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported.
-Maintain an inventory of operating supplies.
-Monitor and maintain all parking equipment and report needed repairs.
-Perform Valet Parking Attendant duties, as needed.
-Ensure a good traffic control with all incoming taxis and private cars.
-Ensure to help arrival and departure guest loading / unloading the luggage with care.
-Drive the General Manager’s car according to the orders assigned by Concierge.
-Maintain the General Manager’s car under clean and orderly conditions at all times.
任职条件
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
-Hospitality - We're passionate about delivering exceptional guest experiences.
-Integrity - We do the right thing, all the time.
-Leadership - We're leaders in our industry and in our communities.
-Teamwork - We're team players in everything we do.
-Ownership - We're the owners of our actions and decisions.
-Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
-Quality
-Productivity
-Dependability
-Customer Focus
-Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
职位要求
- 学历要求:无
- 工作经验:经验不限
- 外语要求:不需要
公司福利
- 团队成员嘉奖
- 酒店提供市场富有竞争力的薪资
- 各种丰富多彩的活动
- 人性化管理
- 良好的工作环境
- 包食宿
- 升职机会
- 在职培训全员免费希尔顿大学课程
- 五险一金
- 员工活动
- 国内外姐妹酒店交叉培训机会以及集团内部调动机会
- 丰厚年终奖
- 带薪年假
- 双休,每天工作8小时
- 晋升机会
- 团队成员入住希尔顿优惠价