The position of IT Program Manager role is responsible to work with FAFC business/IT partners and global/regional technical teams to manage and deliver project/program to support Ford Credit China business.

Key Roles and Responsibilities of Position

• Work with Portfolio and Program Leader to drive Ford Credit China local support model and core platform

modernization across Ford Credit Technology Organization.

• Assume responsibility for anticipating problems and complications in Program and formulate solution in order to timely remove the impediment through the right personnel via lean and coherent approach.

• Develop, maintain and distribute (as appropriate) standard Program management deliverables, including Program

milestone plan, Program schedule, Project budget and variances, meeting minutes, action item log, etc.

• Accountable for transparent Program reporting, risk and issue tracking and properly maintain the single source of truth for Program Status.

• Proactively manage the end-to-end dependencies across all dependent internal and external team throughout the lifecycle of the Program by applying a structured change management approach.

• Defines, implements, and executes processes, methods, and tools to deliver the strategies and plans that enable the business of IT, as well regularly optimizes processes via data-driven mechanism.

• Drives consensus on “how” program solution will be built and facilitate mindful discussion with key stakeholders that lead to timely decisions, using proper decision-making framework when needed.

• Support the IT organizational budgeting related activities including but not limited to facilitate forecast, formalize the plan, trace the progress, and report out based on key stakeholder expectation.

• Work actively with other Program Manager in Transformation Office to inspire IT organization to be on the right way of continuous improvement during Transformation journey.

Candidate Specification

•Bachelor's degree or equivalent experience in a relevant field

•8+ years in IT. At least 5 years experiences in Program Management role

•Experience in IT Project management

•Previously working in a large/medium size IT organization with experience of IT project or program management role

•Experience in managing large, complex projects in a high-tech development environment with multi-function internal and external teams.

•Deep understanding of Agile and Waterfall software development methodology, including major best practices of Agile in IT industry.

•Demonstrated ability to drive execution of process and methodologies

•Proficient in one of Project Management tools (e.g., MS Project, Rally, JIRA Server)

•Experience working in a domestic and global PMO team focusing on organizational process continuously optimization

•Experience collaborating with IT leadership and business partners

•Experience with driving prioritization process and resolving dependency conflicts

•Experience in managing large, complex projects in a high-tech development environment with multi-function internal and external teams.

•Deep understanding of Agile and Waterfall software development methodology, including major best practices of Agile in IT industry.

•Demonstrated ability to drive execution of process and methodologies

•Proficient in one of Project Management tools (e.g., MS Project, Rally, JIRA Server)

•Experience working in a domestic and global PMO team focusing on organizational process continuously optimization

•Experience collaborating with IT leadership and business partners

•Experience with driving prioritization process and resolving dependency conflicts

•Ability to work collaboratively and navigate complex decision making in a rapidly changing environment

• Superior English communication and interpersonal skills with the ability to roll out project communication clearly and effectively to senior leaderships, including escalation, as well resolve discordant views by constructive dialog.

• Strong analytical, planning, and organizational skills with an ability to manage competing demands

• Creative approach to problem-solving with the ability to focus on details and data while maintaining the “big picture” view

• Highly motivated and a self-starter, with ability to multi-task with minimal supervision

•PMP and SAFe certification is preferred