A. Accountabilities:

Ø AOS fundamental bricks deployment support;

Ø Support E-TCF system, report issuance, investigation follow-up, and ensure the system runs properly, monthly report;

Ø Timely escalate when there is any incompliant or negative comments on training quality from customers and reflected in performance dashboard;

Ø Secure CAAC approval is on track;

Ø Administrative work, such as manual translation, application delivery, departmental coordination and support and etc.

B. Outputs

Financial Outputs

Ø Efficient approval process can reduce the waiting time after the instructor release and increase the business delivery;

Operational Outputs

Ø Secure customer voice could be heard and delivered to the related functions for taking immediate actions;

Ø TCF report, TCF action tracker;

Ø AOS deployment support;

C. Qualifications

• Education: Bachelor of Aviation or Engineering are preferred.

• Experience: internship experience is a plus

• Basic Skills: Microsoft Office (word, excel, ppt…), fluent in English speaking, writing, reading and mandarin communication

D. Ability:

• Soft Skills: self-study skills, communication skills

• Technical Skills: Quality related is preferable