Job Summary:

Responsible for day to day operation jobs relating to import permit application, customs clearance, check request and other daily jobs for Labcorp Shanghai.

Essential Job Duties:

• Be responsible for communicating with PI/PMs/lab &Sourcing/Procurement to prepare all the import/export permits. E.g. CIQ risk assessment, CITES, CFDA, etc
• Be responsible for Customs clearance of shipments
• Be responsible for the domestic shipments
• Checking billing list and finishing check requests for Logistics related vendors monthly.
• Document all transportation service failures, resolve, and escalate to management when appropriate resolution is incomplete.
• Monitoring and tracking of all shipments in China including Inbound, Outbound, SM and direct shipments
• Providing precise and reliable feedback to management on specific Courier performance or issues.
• Document properly all Logistics related files
• Cross trained with CLS & BioA activity
• Ensuring information on import permits are applied accurately
• Ability to interact with couriers
• Ability to express complicated cases to management seeking support
• Follow SOPs to guarantee compliance, uniformity, and standardization
• Assist the Manager within the department with administrative tasks as assigned (e.g. Tracking Shipments, post-inspections from governments).

Requirements:

Minimum Required:

·      Bachelor at least

·      2+ years’ experience in Customer service and/or Logistics

·      Good command of English

Competencies:

Required:

• Ability to work independently
• Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)
• Strong verbal and written skills
• Attention to detail

Working Conditions:

The job is performed within on office/administrative environment.  

Special Factors:

For Logistics Contingencies related purposes the incumbent may be requested to work during holidays and weekends.