Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

• Own the day to day running of designated projects.

• Leads the delivery of all technical and services aspects of Projects and studies for clients.

• Figures out preliminary design of the study and evaluates and understands the study.

• Serves as the internal link within the company and will have direct contact with all internal departments and provide one on one contact with external customers.

• Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work delivered to customers is of a consistently high standard.

• Attends Project Meetings at the business or customer site. Leads and represents the business at kick off meetings as required by the customer.

•Leads and facilitates customer teleconferences, visits and audits as required, and provides timely provision of customer reports and updates.

• Interacts with Quality Assurance / Regulatory personnel to drive Problem Report to closure.

• Ensure customer needs are accurately translated into quotation and has responsibility to supervise and amend the quote and budget as required.

• Provides accurate and timely financial forecasting and reporting.

• Responsible for revenue recognition for projects and verifies final production information for Accounting Department prior to invoices release.

• Participates in cross-functional business process improvement activities as required.

• Work closely together with the account manager to gain overall customer satisfaction.

• Applies Good Manufacturing Principles in all areas of responsibility.

• Demonstrates and promotes the company vision.

• Other tasks assigned by line manager.

Key Global Project Lead responsibilities (if applicable)

• Manages and leads operational aspects of large-scale clinical trial projects with the client and project management teams to ensure timely, coordinated risk mitigated delivery of projects and services.

• Serves as the Central Point of Contact for the customer at a project and/or program level.

• Defines joint project goals and objectives with the client.

• Provides end to end project management globally and cross-functionally across all services and is accountable for project delivery.

• Acts as the point of escalation and coordination for the customer and the project team members ensuring appropriate issue identification, resolution and risk management.

• Defines and tracks metrics; maintains unified Dashboards and reports on global project / program progress.

• Provides global financial information (forecast revenue, reporting)

• Leads project close out activities.