This job requires contributions to solutions, engages and collaborates with the immediate team. An analyst may occasionally suggests efficiencies and exercises judgment on issues of importance.
Job Description:
- Contribute to sales development solutions and initiatives.
- Engage and collaborate with the immediate team.
- Suggest process efficiencies within the team.
- Exercise judgment on important issues.
- Support the team in achieving sales targets and goals.
- Confidently answer contacts and complete outreach to address the needs of PayPal’s High Value SMBs, through multiple channels (i.e. Phone, Email, Messaging)
- Understand and articulate key business drivers and overcome merchant objections by effectively communicating the PayPal value propositions
- Ensure the SMB Portfolio grows above Benchmark levels of Revenue and Transaction Margin growth.
- Ensure Revenue protection of existing portfolios by monitoring and actioning Merchant performance metrics like – Chargeback Rate, Authorization Rate, Share of checkout etc., Churn, etc.
- Engage stakeholders and build strong partnerships with internal teams such as Risk, Compliance and Product teams to facilitate merchant transactions
- Own your own learning and work to develop skills through all knowledge channels, tools, resources about PayPal's business, adjacencies, new features, products, policies, and services.
