What to Expect...
Incumbent is responsible for communication and interface between the laboratory area, customer support areas, IT&S, and customers. Incumbent serves as technical and Labcorp expert and supports sales with direct customer presentations and written communication.
Essential Job Duties:
¨ Coordinate new project start-up and modification activities.
o Review project specifications for content related to specific department.
o Ensure protocol review corresponds with project specification sheet details, as related to specific department.
o Communicate any issues with Project Manager and Team Manager as required. Invite feedback and input. Coordinate with department and Medical Affairs.
o Review specification sheets when solicited. o With project team members (PM, TA, TM), develop solutions, resolve issues and approve internal database loading/design plan.
o Serve as accountable resource upon solicitation by team members. o Utilize Microsoft Office applications to design customized project documents Customize workflow for projects as needed.
¨ As scientific expert, identifies opportunities for peer reviewed scientific presentations. Writes abstracts and presents data.
¨ Demonstrates technical expertise by supporting Sales with presentations to customers if requested.
¨ Identify and capture opportunities to protect Labcorp’s intellectual property.
¨ Ongoing project coordination including global functions.
o Communicate with Technical Manager, VP Medical Affairs, & Project Manager to resolve issues not addressed proactively during project development.
o Modify customized documents as needed.
o Communicate with Data Managers to assist with resolving data transmission issues; perform data revisions as needed.
o Define unique supplies and order supplies unique to the project.
o Serve as global protocol/project laboratory expert/resource.
¨ Coordinate with IT&S on new project start-ups, new instrumentation start-ups, or instrumentation interface as needed.
¨ Interact with TELG regarding testing selection of test codes (including use or need of new test codes), reflexes, calculations, administrative questions (AD), procedures, and Antrim or Zavacor issues.
¨ Serve as a technical reference to facilitate project testing and QC requirements, analyzing problems and proposing solutions.
¨ During initial project start-up, serve as resource to resolve issues with procurement, and communication with Investigator Services.
¨ Participate in continuing education program with presentation to departmental staff, laboratory staff, or across the organization as required.
¨ Serves as a technical expert in designated areas of responsibility, responding to questions from inside and outside the department.
¨ Submit monthly reports to direct supervisor.
¨ Attend functional team meetings as needed/requested.
¨ Contributes to maintaining a high level of safety awareness.
¨ Be an equal responsible party for departmental regulatory compliance.
¨ Perform Senior Technologist duties as required.
¨ Expand the sphere of influence and/or elevate the level of interaction for the department through service on multidisciplinary committees, projects, and other initiatives as assigned.
¨ Share responsibility with management for promoting similarity in processes for our global laboratories in terms of test methods, database structures, and administration of operations.
¨ Research scientific literature and write technical letters for sponsors.
¨ Participate in conference calls with or in lieu of Manager/Director with Project Managers, sponsors, and other customers.
¨ Design, implement, and report special off-line studies from sponsors.
¨ Other duties as assigned.
