Key Responsibilities
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Manage daily inbound & outbound operation and communicate with 3PL over delivery issues.
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Perform Custom clearance, import docs review, and inbound scheduling with 3PL.
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Deploy Mars QFS standard (DQM/EMQM) to 3PL and provide guidance for NC products handling.
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Collaborate with demand team for special promotion planning, execution, and co-packing activities.
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Replenishment planning for Chinese labels and warehouse consumables.
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Coordinate with 3PL for stock management and disposal arrangement.
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Facilitate periodic KPI meeting with 3PL for performance review and key focus communication.
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Prepare Logistics-related reports/projections to support business execution and improvement.
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Serve as backup role for customer service executive.
Key Relationships
Reports to: Market Logistics Manager
Peers: Market Supply Chain Team
Other key relationships:
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The role will be part of the core team under Market Logistics Manager. This role will be the spoke for logistics service within China supply team.
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The role will collaborate with internal (Demand, Finance, CA teams…) and external stakeholders to deliver logistics service-related tasks and requests
Job Specifications/Qualifications
1. Education & Professional Qualification
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Minimum 3 years supply chain experience mainly on outbound/inbound logistics & customer service.
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Degree qualified (preference), minimally Diploma in Logistics/Business Administration or related field.
2. Knowledge/Experience
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Minimum 3-year experience in Logistics.
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Proven ability to impart technical expertise to customers’ advantage.
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Experience in a multinational consumer goods company (FMCG) environment is desirable.
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Has experience in managing customs clearance and warehouse operation.
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Excellent communication (both written & oral) in Chinese, and good in English.
Key Functional Competencies & Technical Skills
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Logistics Management
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Analytical Capability
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Risk Management
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MS Excel, PowerPoint, Word
Key Supporting Competencies
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Drive for Result
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Managing and Measuring Work
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Communication
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Conflict Management
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Business Acumen
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