Key customer claim handling: PS leader for all key customer claim (Accept + Goodwill + Reject)

On site problem solving at customer side(claim investigation / report to customer etc.)

General customer management: customer relationship maintenance / regular communication

Key customer quality improvement planning and coordinate to implement

Leading internal & external quality project with systematic PS method

- 关键客户投诉问题处理

- 客户端问题调研以及现场问题解决

-客户管理：与客户质量/技术接口人的业务关系管理/例行交流

-关键客户质量改进计划以及实施

-带领内外部质量改进项目，系统化使用问题解决工具及方法

-College or university degree in mechanical engineering or related

-Minimum 3 years working experience in production related department

-Familiar with 8D and problem solving method

-Good command of spoken and written English

-Strength in decision making and communication

-Initiative and ability to work proficiently and independently

-工程机械或相关专业大学学历

-至少3年生产相关部门工作经验

-熟悉8D等问题解决方法

-良好的英语听说和写作能力

-决策和沟通能力强

-工作积极主动，专业性和独立性强