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We are currently seeking an experienced professional to join our team in the role of Digital Product Manager.

Business: Global Channels

Principal responsibilities

1. Manage the full product lifecycle to ensure that, over time, the needs of customers continue to be met and that financial and other benefits are achieved. Contribute to achieving our objectives and key results.
2. Act as owner/champion for one or more products. Analyse data, market research, feedback, expert opinion and review product performance to understand needs and opportunities and drive the change agenda.
3. Identify new global capabilities that can drive value in markets in support of target outcomes. Ensure capabilities are scalable to drive a consistent experience across the Group.
4. Develop product variations to support propositions or regulatory needs in particular markets.
5. Establish the requirements’ baseline, obtain formal agreement, and ensure traceability. Prioritise product requirements and own the product backlog, coordinating pilots, product launches, communications and training.
6. Work closely with Technology & Transformation teams to ensure the change agenda is delivered on time and in budget. Be hands-on and remove delivery blockers through appropriate action and escalation.
7. Bring structure and order to problems, making them easier to address and solve. Use systemic thinking and creativity in devising options whilst considering costs, benefits and obstacles of potential solutions.
8. Keep up with trends and obsess about how to apply technology and data to solving problems or finding new opportunities.

1. Previous experience of Digital Product Management
2. Previous experience in the consumer financial services, travel, lifestyle, and/or other consumer product development sectors
3. Demonstrable experience in data-driven analysis and decision-making
4. Applied knowledge of the product development lifecycle: roadmap prioritisation, requirement gathering, design thinking (leading run-ahead work to explore new problems or potential ideas collaboratively), lean/agile/SAFe software product development deployment practices, launch activities, and post-launch performance measurement
5. Strong communication skills
6. Proven stakeholder management skills
7. Curiosity, creativity, resilience and persistence – a ‘can-do’ problem-solving attitude