Context

Lead a team of application competence engineers to support DUV NPI rollout, demonstrate on-product benefits, and support China region application escalations.

Define development roadmap of application competence engineers according to the requirement of NPI and sustaining needs for all China customers.

Manage all China application escalations to competence team to satisfy local team and customer.

Requirements

MSc or Phd ( Phd is a plus but not required) in technical fields with substantial relevant industry experience.

Relevant experience in an IC manufacturing environment, or research institute with a strong emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development.

Proven ability to perform in a fast paced and ambiguous environment while always maintaining focus on customer goals and relationships.

Proven track record leading a technical team in bringing complex issues to successful resolution.

Experience in customer (support) role.

Strong motivational skills and stakeholder management, and high influence in multidisciplinary environment.

Competence knowledge covering broad range (Overlay, Imaging, Lens Heating, Defectivity, Productivity, and etc). Thorough understanding of customer situation and limitations.

Responsibilities

Leadership and output realization

Creates high performing teams, secures the achievement of relevant KPI’s and is responsible for: an on-time, correct and complete realization of all determined team objectives

operational HR management, a highly qualified workforce and performance management

the implementation of (change) (project) (engineering) results.

People management and development

Cascades targets, appraises and develops (the cooperation between) employees. Develops direct reports by coaching them, assigning new tasks, guides on skills and knowledge development.

Continuous improvement & quality

Evaluates (work)processes for own functional discipline and initiates and implements process improvements.

Develops and maintains operational business plans, guidelines and work arounds. Delivers a contribution to the development and design of (improvement) projects.

Leads improvement initiatives for own team. Identifies better solutions to implement, to come up with better ways of working, Look for, share and reapply across teams, ways to improve quality of product or customer service and or solutions. Support account critical customer requests and address quality issues.

Knowledge and information management

Execute skill and knowledge management plan of the department. Share knowledge with your team, leverage skill and knowledge management tools and resources to full extend, increase awareness among engineers. Provide insights regarding quantitative and qualitative developments by means of periodical and ad hoc reports and/or analyses.

Adhere to KPP (Knowledge Protection Program) and make sure the team members follow it.

Stakeholder management

Creates a relevant network of stakeholders of in- and external counterparts. Organizes an adequate feedback loop on achieved results and secures reliable business insights.

Annual plan / budget

Understands year plan / budget for the assigned unit.

Decision making

Takes decisions of an operational nature with a planning horizon of up to three months.

Operates within: clear business-directions

relevant design principles

risk & compliance directives.

Customer relationships

Builds relationships with customer/partner stakeholders and represents the organization. Is aware of customers' business plans, node roadmaps and operational model. Prepares customer insights for internal stakeholders follow-up. Aligned to customer representatives.

Coaching

Assesses skill levels and grows team members by coaching.

Operational excellence

Ensures adoption of best practices and lessons learned within department and across the local supporting teams. Acts as change agent of operational excellence.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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