PayPal is a leading technology platform and digital payments platform that enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides flexible, diversified, secure, and convenient ways for businesses of all sizes to accept payments from merchant websites, mobile devices, and applications, and at offline retail locations, through a wide range of payment solutions. PayPal is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Its goal is to enable our consumers and merchants to manage and move their money anywhere in the world, anytime, on any platform and using any device.

PayPal’s more than 400 million consumers and merchants are using its services to join e-commerce businesses and physical trading worldwide. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in approximately 200 markets around the world, the PayPal platform enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. In 2024, PayPal’s total payment volume was US$1.68 trillion, up 10% year-on-year.

PayPal is on the Fortune Magazine’s Fortune US Top 500 and listed in TIME Magazine’s World’s Best Companies.

PayPal is committed to long-term investment and growth in China. It is the first foreign platform to enter China’s online third-party payments market and the first foreign payment company with a wholly owned subsidiary in China.

PayPal started its Chinese investment since 2004 by setting up multiple wholly owned subsidiaries in China. It has continuously increased its investment and contributed to the healthy development and transformation of China’s cross-border e-commerce and digital payment industries. PayPal has trained a large number of high-calibre professionals in China's digital payment industry over the past years.

Reporting Line:

Direct Line: Senior Director, Head of Greater China Government Affairs & Public Policy, based in Beijing

Your day-to-day Responsibilities:  

·      Identify and map key governmental stakeholders relevant to the operations of PayPal’s Shanghai sites.

·      Build and sustain close relationships with identified local stakeholders to manage the organization’s reputation among decision-makers.

·      Monitor and collect policy and regulatory information impacting China business operations, providing interpretation and analysis, counseling advice on GR strategy and outcomes.

·      Provide clear, concise, and commercially sound advice on government policy issues related to the operation and regulation of PayPal’s China business.

·      Draft and contribute to briefing documents and GR related position papers and other relevant content for distribution and publication (responses to public consultations).

·      Collaborate with PPCN Legal, Corporate Communications, Regulatory Relations, GEM, Compliance, to execute overall Government Relations strategy.

·      Plan and accompany relevant Chinese authority delegations to PayPal site in Shanghai and other locations within China.

·      Navigate sensitive political risks for Shanghai site. 

What do you need to bring:

·     10-15 years government relations/public policy experience in Financial Services, E-commerce, or ​Technology, Consulting or Government, delivering commercial outcomes through regulatory initiatives.

·      Exposure to financial services regulators and government agencies of interest.

·      Work experience within a Western matrix-styled organization is a value-add.

·      Understanding of China’s political and regulatory landscape.

·      Experience with building alliances: industry associations, academia and other key stakeholders.

·      A consultative mindset to provide predictive advice and analyses on relevant GR issues.

·      Native Chinese language and English fluency is mandatory: strong written and verbal communication skills and experience, able to create and deliver factual, relevant, easily understood position papers and talking points.

·      Able to collaboratively make decisions and solve problems; a good listener and thinker, an organized ‘self-starter.’

Knowledge and Skills:

·      Work responsibly and effectively, execute, comfortable with analyzing multiple perspectives to reach consensus

·      Understand how to develop strong and advantageous internal relationships to leverage external resources.

·      Analyze key regulatory and policy issues for PayPal’s strategic goals in China, focusing on issues which may either advance or prohibit their business interests.

·      Able to use sound judgment, resourceful, influence the right groups at the right time

·      Think clearly and professionally in ambiguous situations

·      Sound judgment, resourcefulness, confidence, humility.

·      An uncompromising commitment to ethical business practice and quality.