Responsibilities

· Provide on-going support of various applications.

· Support Business Units on matters regarding systems and operations issues including onsite support.

· Documentation on necessary information for further analysis and improvement.

· Provide Business Units rapid responses with agreeable recommendations.

· Adhere to the team's operating procedures to strive for higher efficiency.

· Attend periodic trainings to gain necessary knowledge, skills, and abilities to successfully perform their duties.

Required Qualifications

· Bachelor's degree in Computer Science or equivalent plus minimum 3 years of relevant professional work experience in IT application system support.

· Strong analytical and problem-solving skills with an ability to develop creative alternatives to resolving issues or complex problems.

· Natural curiosity and desire to learn.

· Ability to work in a project team-oriented environment in a complex and diverse business unit of a multi-national company.

· Ability to work effectively in a fast-paced environment as part of a high-performance team.

· Ability to work with minimal supervision to meet deadlines, handle multiple priorities, and perform job responsibilities accurately.

· Strong organization skills to balance work and lead projects with attention to detail.

· Strong interpersonal skills to interact in a team environment and collaborate with team members internal and external to the organization.

· Strong written and verbal communication skills.

· Demonstrated ability to handle confidential information.

· Proficient in spoken and written Chinese.

· Proficient in written English and Workable English speaking.