Introduction

The CS Quality and Excellence of China region is part of the Customer Support organization. The strategy of CS Quality and Excellence is 3-fold:

Challenge : Improve and drive Quality within ASML, in region and headquarters.

Collaboration: Accelerate cross-sector quality collaboration. Strengthen our quality processes and adherence for Install base and early PGP.

Care: Become customer-centric by bringing the voice of the customers into ASML. Embed an interdependent quality mindset at ASML

In CS Quality and Excellence, the Service Quality Engineering team is responsible for driving material quality, craftsmanship, quality culture, and quality deployment to CS sites.

Position in the organization

Reports hierarchically to Service Quality Engineering Manager

Based in Shanghai or major ASML sites in China

Job mission

This job mission is to work with cross sectors to ensure material quality meet our designed targets.

The Quality PL develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test materials (parts/tools). Ensures activities and items are in compliance with company quality assurance standards, applicable industry standards, customer requirements and government regulations. Performs quality analysis, identifies potential negative trends and recommends containment as well as corrective actions as necessary to address the identified issues. May assure compliance to in-house and/or external specifications and standards, such as 6Sigma and ISO regulations..

Job Description

In this position you will be responsible for the following key duties:

Support and execute quality processes at local service team, and feedback & drive the improvement in case observed in daily operations.

Collaborate with central and local team for Root Cause Analysis activities to ensure robust corrective and preventative action implementation.

Perform statistical data analysis and make data driving findings, proposal and decision.

Lead on DOA, MNQ, TMM, PMR, CONQ activities in China region.

Lead on quality projects, including parts/tools quality improvement projects, local CS operation quality monitor and improvement, cost of non quality improvement.

Education and Experience

Requires a Bachelor of Science degree in Engineering – i.e. Industrial, Electrical, Quality, Process, Production, Mechanics etc.

Master of Science degree in Engineering is a plus.

Proficient use of MS office, SAP, SMS/MHO

Microsoft BI/PowerApps and/or Spotfire experience as plus

Experience/Strong Knowledge of ISO 9001 QMS, Six Sigma, SPC, Lean Six Sigma Green Belt Certification is a plus.

Experience/Strong knowledge of strong problem-solving skills/tools and techniques such as 8D/A3 methodology, DMAIC, Lean Six Sigma Methodology, etc. is a plus.

Experience leading continuous improvement activities a plus.

Personal Skills

Ability to translate, statistically analyze data, and effectively report problems through written and/or graphical formats.

Ability to learn and apply new information or skill.

Strong knowledge of manufacturing processes and quality concepts.

Understanding of process flow diagraming and documentation.

Excellent written and verbal communication skills.

Excellent customer service skills, with an advanced understanding of customer relationship building.

Motivated and enthusiastic team player.

Must be able to multi-task, comfortable with a rapidly changing work environment, and set priorities without jeopardizing project schedule.

Other Information

Occasionally required to move around the office and warehouse.

Occasionally lift and/or move up to 20 pounds.

May require travel dependent on business needs.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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