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Title: Business Fulfillment Manager
Report to: Head of Sales Enabling, PS China
Peers: CS, Sales enablement team, Sales, CA, China PS planner, Global fulfillment team
Major R&Rs:Lead communication between sales/CA, planners, and the supply chain to facilitate essential dialogue on demand and supply.Supervise funnel and fulfillment status, providing feedback to the management team on funnel, FCST, fulfillment, and landing FCST, including risks and opportunities.Manage product/account level fulfillment status for the commercial team and short-term/long-term demand quantity and timelines for the supply chain team in China.Conduct daily in-depth meetings to link the commercial team's account and product-level business plan with the supply chain's fulfillment plan, and establish a landing plan by connecting the above.Ensure timely fulfillment of the defined supply plan through extensive and frequent communication with global/local supply chain peers.Drive end-to-end funnel-to-delivery process health evaluation and improvement, including KOL and observer responsibilities for the commercial and supply chain teams.
Key Experience and Skills:Bachelor's degree or higher in business administration, finance, or related field.Over 7 years of experience in order management, fulfillment management, and related areas.Preference for experience in the biopharma/pharmaceutical industry.Familiarity with SFDC, ERP, or other business management systems.Strong internal and external communication skills.Fluent in English, with CET 6 certification or higher.Excellent logical thinking and process sensitivity.Customer-oriented mindset.
