·确保酒店最基本的品牌标准都要被贯彻执行。

Ensures that minimum brand standards have been implemented.

·确保贯彻执行餐饮经典20条的标准。

Ensures that the Food and Beverage Top 20 are implemented.

·对于客户调查结果做出回应并落实相应的改善措施。

Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

·以支持和灵活的态度与其他餐厅经理紧密合作，着眼于整个酒店的成功和酒店客人的满意度。

Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

·确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。

Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

·记录客人的点菜，并在结束电话前复述客人的点单。

Takes orders from guests and repeats the orders before ending the telephone conversation.

·确保按要求正确记录所有点菜。

Ensures all orders are properly taken as requested.

·将所有菜品迅速、及时地送至客房。

Delivers order to guests’ room in a prompt and timely manner.

具备良好的解决问题、管理和人际交往能力。

Good problem solving, administrative and interpersonal skills are a must.