Job Responsibility:
1. Policies And Procedures, Quality System
1)Implement quality policies, procedures and systems; maitain/update quality engineering work instruction in order to ensure the business procedures in line with QS and global standards.
2)Involve in customer audit, implement responsible procedures and facilitate other departments to close their actions on time and fulfill requirement to our products and process in order to meet customer requirement and our quality system"
2. Incoming Materials Quality Issue Handling
Analyze and identify material issues found in production line,drive SQE for supplier improvement in order to maintain incoming marerial quality.
3. Porcess Quality Issues Handling
1)Handle quality issues occurred in process in order to improve and maintain product quality performance, perform risk assessment to take proper disposition, develop improvement action to prevent the ocurrence.
2)Drive improvement for nonconformance detected by QC.
3)Lead team to develop error-proof and mistake proof solution for quailty risk identified. In order to achieve good quality performance of product.
4. Customer Complaints/Feedback Handling
Handle customers complaints including develop and implement customer complaints corrective and preventive action plan in order to maintain the relationship with customers and provide extraordinary customer experience to customer."
5. Quality documents and criteria setting
Develope quality engineering documents (QIP,WI,VA), set up and develop quality inspectation criteria, prepare COC format in order to maintain product quality performance.
6. Quality Improvement
1)Develop and track assigned process quality improvement plan according to product quality performance and implement situation in order to improve and maintain product quality performance. Using the DMAIC method to drive the improvement.
2)Work with team to qualify the process change/new line qualification/new machine, foresee quality risk and advise robust tooling/process design, identify the risk/gap and drive proper improvement action, follow up until action closed in order to improve and maintain product quality performance."
7. Scrap control and improvement
1)Review and approve WIP scrap application
2)Monitor WIP scrap and take proper countermeasures
3)Follow up top failures in process, identify root cause and major contributor, drive team to take solid improvement action to improve
4)Validate the improvement action and follow up the result in order to maintain product quality performance
