Job overview职位概述

-To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets.

对所有通过电话、传真或电子邮件进行的预订询问进行高效准确的记录和处理，并在情况允许时转化为成功的销售，最终实现酒店的目标。

QUALIFICATIONS AND REQUIREMENTS 任职要求

Required Skills –

技能要求

-Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

具有完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

-Problem solving and organizational abilities.

具有解决问题和组织能力

-Proficient in the use of computer

精通计算机操作

-Able to read and write English

能够读写英语

Qualifications –

学历

-High School or Vocational Certificate in Hotel Management, Business Administration, or related field.

具有高中或酒店管理，商业管理或相关领域的职业证书。

Experience –

经验

-1 year related experience or 6 months experience in reservations/front office or an equivalent combination of education and experience.

1年相关的工作经验，或6个月预订部或前台经验包括管理经验，或与此相当的教育与工作经验结合的背景。