• Monitor the daily operations of reservations

监督日常预订业务。

• Control rooms inventory including allocation and reservations to areas of maximum yield and black out dates

管理客房清单，包括对最佳效益区的客房及禁止预订日期的分配和预订进行管理。

• Develop and conduct rooms based marketing activities

开展和实施以客房为基础的市场活动。

• Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments

跟踪销售计划，促销活动，广告，并向相关部门提供必要的反馈。

• Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting

记录散客驱势，入住率记录和市场细分发展情况来协助预测工作。

• Monitor front office tracking of guest history data

监督前厅部对客人档案的记录工作。

• Create and maintain allotments

建立并维护客房分配方案。

• Record and analyze guest questionnaires on a monthly basis

每月对客户问卷调查表进行记录和分析。

• Ensure accuracy of guest history and client profiles in Data Base

确保数据库中客人记录和客户资料的准确性。

• Track market codes

记录市场代码。

• Load and maintain rates in IHG reservation system

将房价下载至洲际酒店集团预订系统并进行维护工作。

• Maintain rate in Website

维护网上房价。

• Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources

编写、保管和发放从现有信息来源（顾问、经济预测师）和外部信息来源获得的相关信息和资料。

• Manage Hotel Bank and GDS close out/opening-up dates, if applicable

管理酒店银行及全球分销系统的开关日期 (适用的话)。

• Complete end of month sales report

完成月末销售报告。

• Prepare weekly sales strategy reports

准备每周销售策略报告。

• Ensure all Groups are contracted

确保与所有团队签定合同。

• Conduct market research and analysis

开展市场调研和分析工作。

• Monitor and evaluate contemporary sales and marketing initiatives and trends

监测和评估現代市场销售活动及潮流。

• Monitor and evaluate economic, political and social issues/changes

对经济、政治和社会问题及变革进行监测和评估。

• Report on competitor activity

报告竞争对手的活动。

• Chairs and conducts Sales Strategy meetings weekly or as directed by Regional Sales & Marketing Manager

主持和召开每周的销售策略会，或按地区市场销售经理的安排开会。

• Participate in preparation of strategic plans for region

参与地区战略计划的制定工作。

• Consider and comment on economic, political, social activity and trends which are likely to influence business outcomes

考虑并评论可能会影响业务结果的经济、政治和社会活动及潮流问题。

• Access and assess sales and marketing data

进入并评估市场销售数据。

• Works with superior on manpower planning and management needs

和上级一起进行人力规划和管理需求。

• Works with superior in the preparation and management of the Department’s budget

和财务总监一起编制和管理部门预算。

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

具有完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

• Problem solving, reasoning, motivating, organizational and training abilities.

具有解决问题，推理，号召，组织和培训能力

• Good writing skills

具有良好的写作能力

Qualifications –

学历

• Bachelor’s degree in Hotel Management, Business Administration, or related field preferred.

具有酒店管理，商业管理或相关领域的学士学位

Experience –

经验

• 3 years related experience or two years reservations/front office experience including management experience, or an equivalent combination of education and experience

3年相关的工作经验，或2年预订部或前台经验包括管理经验，或与此相当的教育与工作经验结合的背景