阿斯麦 · ASML

Customer Support Engineer - ebeam

12k-17k/M  /  2Y  /  Hefei

2024-03-13 Update

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Job Type

  • Recruitment Type:Experienced
  • Work Type:Full-Time

Job descriptions

Job Description:

- Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Recommend design changes or substitution of materials when appropriate.

- Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer & field support in isolating and solving problems.

- Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.

- Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner. Act as a resource for users on routine malfunctions. Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.

- Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis. Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary.

Job qualifications

- Bachelor or above degree in engineering major

- 2 years' working experience, semi-industry is highly preferred

- Basic English skills

Job requirements

  • Degree:Bachelor
  • Work Experience:2Y
  • Language:Not Required

Benefits

  • 五险一金
  • 带薪假期
  • 团队活动
  • 年度体检