英迪格酒店® · 大理洱海天域英迪格酒店-餐饮部

Outlet Host 餐厅接待-(Hotel45571)

薪资面议  /  大理

2021-12-07 更新

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职位属性

  • 招聘类型:社招
  • 工作性质:全职
  • 部门:餐饮部
  • 酒店名称:大理洱海天域英迪格酒店

职位描述

-Clean and maintain equipment and premises

-清洁并保持设备和物资的清洁

-Maintain hygienic standards and procedures

-遵守卫生规范和程序

-Assist with the preparation of functions and service

-协助职责和服务的准备工作

-Welcoming guests to the Restaurant, by using the Restaurant name

-迎客人光临餐厅,使用餐厅的名称。

-Inquiring if they have a reservation and noting it in the reservation book if they do

-询问客人是否有预订,如有预定在预订册上做记录。

-Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

-为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。

-Being attentive to guest requests

-周到的满足客人要求。

-Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

-陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。

-Take telephone bookings and document in the Reservation book according to restaurant standards

-接听电话订位并按餐厅的规范在预订冊上记录。

-Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once.

-在规定的电话铃响数范围内接听电话。高效专业的处理多通同时来电。

-Close checks to correct guest’s room account.

-将帐单挂到正确的房帐上。

-Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

-周到的为客人服务,并尽可能解决客人的投诉,向上级报告所有事件。

-Assist with cellar operations

-協助酒窖的工作

-Assist with the preparation of an outlet for service including:

-协助餐厅的服务准备工作:

-Cleaning of equipment

-分类和存储设备

-Cleaning and maintaining glassware for service

-清洁并保持玻璃器皿的清洁以备使用

-Cleaning and maintain flatware for service

-清洁并保持餐具的清洁以备使用

-Cleaning and maintain china for service

-清洁并保持瓷器的清洁以备使用

-o Preparing buffet service

-准备自助餐台

-o Preparing service equipment and materials

-准备服务设备和材料

-o Assisting with table preparation

-协助餐台的准备工作

-Maintain detailed knowledge of menu, including daily specials

-对菜单有具体的了解,包括每日特价。

-Ensure tables are cleared quietly and efficiently

-确保迅速且高效的清理餐桌。

-Carry food and beverage trays in a safe manner to minimize breakages

-安全的举餐盘使破损将到最低。

-Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures

-按照酒店的规章制度专业的处理询问,结账和付款。

-Attends and participates in daily briefings and other meetings as scheduled

-参加和参与每日的例会和其它计划好的会议。

-Attends and participates in training sessions as scheduled

-参加和参与计划好的培训课程。

-Other reasonable Ad hoc tasks assigned by supervisor

-其他由主管分配的合理任务

任职条件

同上