公司简介

"与灵感为邻"
"与灵感为邻"
-Clean and maintain equipment and premises
-清洁并保持设备和物资的清洁
-Maintain hygienic standards and procedures
-遵守卫生规范和程序
-Assist with the preparation of functions and service
-协助职责和服务的准备工作
-Welcoming guests to the Restaurant, by using the Restaurant name
-迎客人光临餐厅,使用餐厅的名称。
-Inquiring if they have a reservation and noting it in the reservation book if they do
-询问客人是否有预订,如有预定在预订册上做记录。
-Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
-为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。
-Being attentive to guest requests
-周到的满足客人要求。
-Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
-陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。
-Take telephone bookings and document in the Reservation book according to restaurant standards
-接听电话订位并按餐厅的规范在预订冊上记录。
-Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once.
-在规定的电话铃响数范围内接听电话。高效专业的处理多通同时来电。
-Close checks to correct guest’s room account.
-将帐单挂到正确的房帐上。
-Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
-周到的为客人服务,并尽可能解决客人的投诉,向上级报告所有事件。
-Assist with cellar operations
-協助酒窖的工作
-Assist with the preparation of an outlet for service including:
-协助餐厅的服务准备工作:
-Cleaning of equipment
-分类和存储设备
-Cleaning and maintaining glassware for service
-清洁并保持玻璃器皿的清洁以备使用
-Cleaning and maintain flatware for service
-清洁并保持餐具的清洁以备使用
-Cleaning and maintain china for service
-清洁并保持瓷器的清洁以备使用
-o Preparing buffet service
-准备自助餐台
-o Preparing service equipment and materials
-准备服务设备和材料
-o Assisting with table preparation
-协助餐台的准备工作
-Maintain detailed knowledge of menu, including daily specials
-对菜单有具体的了解,包括每日特价。
-Ensure tables are cleared quietly and efficiently
-确保迅速且高效的清理餐桌。
-Carry food and beverage trays in a safe manner to minimize breakages
-安全的举餐盘使破损将到最低。
-Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures
-按照酒店的规章制度专业的处理询问,结账和付款。
-Attends and participates in daily briefings and other meetings as scheduled
-参加和参与每日的例会和其它计划好的会议。
-Attends and participates in training sessions as scheduled
-参加和参与计划好的培训课程。
-Other reasonable Ad hoc tasks assigned by supervisor
-其他由主管分配的合理任务
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