上海金茂君悦大酒店 · 君悦酒店 Grand Hyatt

Team Leader-Guest Rooms客房楼层主管

薪资面议  /  上海

2025-03-05 更新

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职位属性

招聘类型:社招
工作性质:全职
Hotel Name (EN):Grand Hyatt Shanghai

职位描述

- 在适当时接待和款待客人来店实地考察

Entertains and conducts hotel inspections to clients whenever required.

- 建立和保持与固定客人的良好关系

Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.

- 协助达到月度和年度以及个人的销售目标,以达到总的销售目标额

Achieves the monthly and annual personal target contributing to the Sales revenue.

- 开展广泛的竞争者调查,保持对酒店产品的良好认知

Conducts extensive competitor research and maintains excellent Product Knowledge of the Hotel.

- 持续监查和评估本地、国内和国际市场趋势以及竞争酒店的销售活动,以确保酒店的销售保持竞争力和领先地位

Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge.

- 针对明确的目标谨慎计划销售拜访

Carefully plans Sales Calls into defined objectives.

- 保持对酒店设施、特色和服务的详细认知

Maintains a detailed knowledge of Hotel facilities, features and services.

- 进行广泛的竞争酒店调查,保持对酒店信息的详细认知

Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.

 

任职条件

- 3年以上5星级酒店相关工作经验

- 尊重客人需求,认真对待客人的提问或投诉,热衷于满足客人期望,时刻提供专业和高水平的服务质量

- 以身作则,帮助并带领员工

- 合理高效地安排员工工作,同时积极培养员工的质量意识

- 愿意接受轮班工作

- 英语熟练

职位要求

  • 管理经验:需要