ABOUT THE JOB To be a local expert, providing advice and technical support to the site or regional groups of sites on a specific subject area, and maintaining up-to-date expertise in that specific subject area in order to enhance IKEA’s subject area knowledge, while advancing operational best-practice within the business. The role may be temporary or shared with another responsibility in the FM structure.

YOUR ASSIGNMENT Your tasks will include

General

• I develop subject area knowledge and expertise both personally, and within the site, and support the implementation of best-practice aimed at lowering operational cost, and improving the efficiency and reliability of assets and building services.

• I maintain an up-to-date knowledge-base of site-related issues, techniques, and regulatory compliance requirements relating to the specialist subject area.

• I share knowledge with, and nurture innovation from, facility management co-workers.

• I communicate best-practice subject area practices to other sites, and participate in the local subject matter expert network.

• I identify my own professional development needs and participate in annual self-assessments to review development opportunities.

Customers

• I share expertise with co-workers to enable them to provide a sustainable, safe, clean and functional environment for customers.

People

• I contribute to an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.

• I embrace an environment of trust by encouraging open, constructive, honest two-way feedback with your colleagues.

• I take responsibility for the development of your performance.

• I assume responsibility for my own development and look to my manager for support in improving my competencies.

• I actively promote the IKEA social and environmental commitment and work with colleagues to understand how, together, we can contribute to sustainability.

Financial

• I define, agree and deliver specific KPIs for your role.

• I understand the impact of my actions on the financial results of Facility Management and know which results I have influence over.

• I assist in controlling costs through working in a lean, simple and cost-conscious way using good examples and encouraging colleagues to discover more effective ways of working.

• Minimum of 5 years practical experience delivering/managing services within the specialist subject area.

• Experience in supplier contract management and negotiations at a site level with suppliers and contractors in the specialist subject area.

• Professional qualification in specialist subject area preferred

• Subject area expertise.

• Mechanical and technical knowledge, and practical experience, in all facility systems; including electrical and lighting, mechanical and HVAC, structural, site, building automation and energy management.

• High standard of written and verbal communication skills.

• Fluency in written and spoken local language.

• Ability to communicate effectively in English, both written and verbally.

• Strong interpersonal, analytical, and problem-solving skills.

• Ability to coach, develop and mediate within the function, to share knowledge and learn and collaborate with others.