This is a team leader position in Global Business Services Centre in Dalian, who will be leading both the offshore and onsite HRS Workforce Admin Team members to execute a range of processes including people movement, document management, data management, employee inquiries etc., and achieve the business partner satisfaction by driving continuous improvement in the daily operation.

Key Responsibilities

·Complete all administrative tasks of the defined services independently and achieve the SLA requirements;

·Guide the junior team members on daily operation and share the knowledge proactively;

·Ensure the process is implemented by following the standards completely;

·Ensure operation compliance with legal requirements and internal policies;

·Liaise between local HR teams and employees and ensure smooth communication & prompt resolution of all queries;

·Escalate the process risks and updates to team leader on a timely manner;

·Ensure the process related documents are updated and submitted for review properly;

·Proactively identify the process improvement to achieve employees satisfactory and higher efficiency;

Skills

·Excellent knowledge of MS-Office applications;

·Experience with business computing solutions, ideally also with SAP-HR;

·Subject matter expert in HR administration related processes;

·Good service mindset, people focus and self-motivated;

·Strong mindset in process improvement and continuous efficiency;

·Good team player, good communication and interpersonal skills;

·Detail-oriented and well organized;

·Eager to learn and keep the knowledge up to date.

Qualifications

·Minimum of 2 years of relevant work experience in a similar function for a multi-national company

·Undergraduate degree or equivalent professional experience

·Best knowledge of the China business needs, labor laws and HR regulations

·Good command of both spoken and written English