Responsibilities

1. Manage projects related to customer experience design

2. Conduct analysis of customer experience, including both traditional and digital channels, identify customer pain-points and recommend improvement

3. Align with stakeholders across multiple departments to implement improvement of customer experience

Requirements:

1. Bachelor degree in a quantitative analysis field (Statistic, Computer Science, Engineering, Finance, etc)

2. Proven experience in using web analytics platforms and enterprise grade analytics tools (Adobe Analytics, etc); Good experience with SQL or other data query language/tool

3. At least 1-2 years’ working experience in Project Management; Strong business acumen and ability to understand business problems and provide recommendation

4. Strong communication skills and ability to interact with stakeholders and business partner across the organization and at various levels

5. Able to work independently and within a collaborative environment

工作地点：广州市天河区太古汇一座1102

联邦快递全国招聘服务热线：400-800-8852

请于工作日周一至周五(09:00-18:00)致电咨询

联邦快递及其各地分公司或代理招聘公司实施招聘的全过程不收取任何费用，押金等，敬请各位求职者知晓并转告。

联邦快递武汉人力资源服务中心将统一筛选简历，并联系符合条件的候选人去目标城市面试。