MoSeeker Personal Information Protection Policy

Policy overview and applicability

MoSeeker’s policy explains how it protects personal information for its mobile recruitment products and services, where it applies, user consent requirements, exclusions, and general contact options.

• The policy applies to mobile recruitment products and services provided by MoSeeker and certain affiliates lacking separate policies.
• Services or websites of third parties and third-party advertising accessed via MoSeeker are explicitly excluded from this policy.
• Users are informed about how their personal information is handled and are expected to read and agree to the policy before using services.
• The policy provides customer service contact information for personal information protection-related inquiries.
• The policy describes its applicability to MoSeeker’s mobile recruitment platform and related technical services.

Definitions

The policy defines key terms including MoSeeker, the MoSeeker Mobile Recruitment Platform, personal information, sensitive personal information, deletion of personal information, and affiliates.

• The MoSeeker Mobile Recruitment Platform includes the moseeker.com website and an app called MoSeeker MiniApp.
• Personal information is defined as information about identified or identifiable natural persons, excluding anonymized information.
• Sensitive personal information covers data whose leakage could harm dignity or personal or property safety, including minors’ data in some cases.
• Deletion of personal information means erasing data so it is unsearchable and inaccessible in daily operation systems.
• Affiliates of MoSeeker are related entities involved in providing mobile recruitment services, including those incorporated in the People’s Republic of China.

How MoSeeker collects and uses personal information

This section explains MoSeeker’s purposes, scenarios, and principles for collecting and using personal information, covering core and optional functions, third-party sources, de-identification, lawful bases without consent, and data retention.

• MoSeeker processes personal information under lawful, legitimate, and necessary principles for definite and reasonable service-related purposes.
• Account registration may require name, email, mobile number, username, and password verification, with possible ID number collection for real-name certification.
• Recruitment services may collect resume-related data such as basic, contact, employment, education, and multimedia information for job matching.
• Device, browsing, log, location, and derived demographic information may be used for product demonstration and personalized recommendations.
• Optional device permissions, including location, camera, microphone, contacts, notifications, network, and storage, support auxiliary functions and can be controlled by users.
• MoSeeker may obtain authorized account and resume information from third-party platforms to support login or resume import, after checking source legality.
• Personal information may be de-identified and used in a form that cannot independently identify individuals, including for commercial purposes.
• MoSeeker is authorized to use personal information during service use and will delete or anonymize it after account closure or retention expiry as required.
• The policy lists situations where personal information may be processed without user authorization, such as legal, security, contract, or public interest grounds.
• MoSeeker will seek prior user consent before using personal information for new purposes outside the current policy scope.

Cookies and similar technologies

MoSeeker describes its use of cookies, web beacons, pixel tags, and its handling of Do Not Track requests, along with user options to manage these technologies.

• The website stores cookies on user devices to maintain availability and remember preference-related data, which users can control or delete.
• MoSeeker states it will not use cookies for purposes other than those described in the policy.
• Web beacons and pixel tags in the website and emails help analyze click behavior and email reading to improve services.
• Users can unsubscribe from certain push emails using the specified contact email address.
• If a browser’s Do Not Track feature is enabled, the website operates according to user choice, while noting that industry standards are not yet uniform.

Entrusting, sharing, transferring and disclosing personal information

MoSeeker explains when partners are entrusted to process data, how personal information may be shared, transferred, or publicly disclosed, and what safeguards and conditions apply.

• Third-party partners may be entrusted to process personal information for tasks like sending emails, notifications, or surveys under contractual safeguards.
• Entrusted partners must follow MoSeeker’s requirements, the policy, and security measures, and seek new user permission if processing purposes change.
• MoSeeker may share necessary personal information with affiliates and other partners, with additional authorization required if intended purposes change.
• Identity data such as names or phone numbers will not be shared with advertising or analysis partners without user consent; aggregated or de-identified data may be used instead.
• Sharing, transfer, or public disclosure generally requires user consent, except in legally specified circumstances, dispute resolution, or academic research scenarios.
• In events like mergers, acquisitions, bankruptcy, or liquidation, successors receiving personal information must comply with the policy or obtain new authorization.
• Public disclosure may occur with user consent or when legally required, including disclosure of violations within the legal and contractual framework.
• The policy explains how user-public information can be visible to others and that contact or address details may be exposed during normal service use.

Protection and storage of personal information

This section describes MoSeeker’s security measures, certifications, data minimization, storage locations, retention rules, incident response duties, and data handling upon service termination.

• Security measures include SSL-encrypted data exchange, HTTPS browsing, encryption technologies, attack protection mechanisms, access control, and employee training.
• MoSeeker has implemented a data-centric security management system and obtained ISO27001:2013 certification.
• The policy emphasizes data minimization and retaining personal information only for necessary periods unless law permits longer retention.
• User data is stored on MoSeeker or affiliate servers, may be accessed in other countries or regions, and is kept at least 12 months after account closure before deletion or anonymization.
• If a security incident occurs, MoSeeker will notify users with key details and report to regulators, assuming liability when incidents result from its own fault.
• The policy warns that the Internet is not absolutely secure and advises users to avoid sending personal information via unencrypted channels and to use complex passwords.
• If services are terminated, MoSeeker will give advance notice and then delete or anonymize stored personal information.
• MoSeeker plans to issue periodic security-related reports, such as risk, impact, and incident reports.

User rights regarding personal information

MoSeeker outlines user rights to access, correct, delete, change authorization, close accounts, limit automated recommendations, obtain copies, request portability, and the conditions under which requests may be declined.

• Users can view and manage their account, payment, security, search, interest, and resume information through the platform or by submitting access requests.
• Users may request correction of inaccurate personal information via platform functions or by contacting MoSeeker using designated phone or email channels.
• Deletion rights include situations where processing is unlawful, lacks consent, breaches contract, services stop, or accounts are closed.
• Users may grant or withdraw additional data collection authorizations at any time and request to stop receiving advertisements or similar messages.
• Account closure is available at any time, after which services cease and personal information is deleted or anonymized according to agreements.
• For services based solely on automated decisions, users can request explanations and appropriate remedies if their legitimate interests are significantly affected.
• Users can obtain copies of their personal information and may request transfers to designated third parties when technically and economically feasible.
• MoSeeker generally responds to verified rights requests within 30 days but may refuse under specified legal exceptions or if requests are abusive or unreasonable.
• The policy notes that immediate deletion from backups may not be possible, but deletion or anonymization will occur after backup updates.
• Information already shared with others may remain visible or copied even after account closure or profile deletion.

Processing of minors’ personal information

MoSeeker clarifies that its services are not directed at minors, defines minors for policy purposes, and sets rules for collecting and handling minors’ personal information.

• MoSeeker’s products, websites, and services are not intended for minors, who should not register accounts without parental or guardian consent.
• Under this policy, minors in the PRC context are defined as citizens under fourteen years of age.
• Personal information of minors may be treated as sensitive information requiring heightened protection.
• If MoSeeker becomes aware that minors’ data was collected without guardian consent, it will delete or anonymize the information as soon as possible.
• The policy indicates that any processing of minors’ information must comply with relevant laws and apply special safeguards.

Worldwide transfers of personal information

The policy describes where personal information is stored, when it may be accessed or transferred globally, and how MoSeeker seeks to align cross-border transfers with PRC standards.

• Personal information collected and generated within the PRC is usually stored in the PRC.
• Because recruiting companies may operate globally, user information may be accessed or transferred to other countries or regions with user authorization.
• Before cross-border transfers, MoSeeker may seek explicit permission or adopt measures such as de-identification to protect personal information.
• MoSeeker aims to provide protection for cross-border transfers that is generally equivalent to safeguards required under PRC regulations.
• Data may be stored on servers in locations where users are present or where MoSeeker collects information, consistent with legal requirements.

Scope of application

MoSeeker explains that this policy governs processing on its platform unless a specific service has its own policy, and clarifies that third-party services and advertising are outside this policy’s scope.

• All MoSeeker services generally follow this policy unless a particular service has a separate personal information protection policy that prevails in case of conflict.
• The policy does not apply to data collected by third-party services or websites accessed through MoSeeker’s services.
• Information gathered by companies advertising MoSeeker services is governed by their own policies, not by this policy.
• Users are advised to review applicable third-party personal information protection policies when using external services.

Revision of this Policy

MoSeeker notes that this policy may be updated, outlines how changes are communicated, lists examples of material changes, and commits to retaining previous versions.

• MoSeeker states it will not reduce user rights under this policy without obtaining explicit user consent.
• Policy updates will be posted on MoSeeker’s platform, with prominent notices for material changes.
• Material changes include major shifts in service purposes, ownership, data sharing parties, user rights, responsible departments, or high-risk assessment results.
• MoSeeker promises to keep archived versions of previous personal information protection policies for user reference.
• The policy explains that users will be informed in a timely manner when significant revisions occur.

Contact information and complaints

MoSeeker provides contact channels and a dedicated information protection function, describes response times, outlines complaint options with Chinese regulators, and indicates the latest update date.

• Users can contact MoSeeker, including its personal information protection function or officer, via the published company contact details and phone number.
• MoSeeker generally responds to personal information-related requests or complaints within 30 days after verifying user identity.
• If unsatisfied with MoSeeker’s response, users may file complaints with regulators such as cyberspace, communications, public security, or market regulation authorities in China.
• The policy states that its latest update was made in April 2024.
• The contact section confirms the existence of a dedicated department or officer responsible for personal information protection matters.

Facts index