Job Summary:
You will be responsible for providing human resources operation services and offering suggestions for optimizing service processes based on business needs.
Key Responsibilities:
Facilitate and deliver HR Operations services from onboarding till separation, including but not limited to answer cast query, leave management, benefit, work injury, certificates. Working with the vendor to prepare the required document and tracking/drive all status until completion and continuously enhance a positive Cast experience
Maintain WD/SAP system for whole work life cycle activities, ensure correctness and timely input, and perform required audit steps
Make recommendations to process and system enhancement for a better Cast experience
Work closely with Shanghai Disney Resort other HR functions, keep a good relationship with up and downstream work partners, and being an active team player
Positive thinking and work towards a win-win solution when there is a conflict or problem needs to be solved
Desired Qualifications:
College degree or above, major in Human Resource is preferable
2 year working experience in the HR area is a plus and a Disney internship experience will be plus
• Strong communication skills in both English and Chinese
· Detail-oriented; ability to work in an organized and logic manner and with the flexibility to adapt to change when necessary
Ability to exemplify the values of the Shanghai Disney Resort and share those values with clients and team
Ability to work multi-tasking in a dynamic work environment
Ability to maintain a high-level of confidentiality
