上海迪士尼度假区 · FOS 设施运营服务

维修中心调度员(设施运营服务)

薪资面议  /  上海

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职位属性

招聘类型:社招
工作性质:全职
附加信息:您将获得的薪资福利 : 薪资:您的薪资由基本工资+服务奖金+浮动年终奖构成。 五险一金:您享有法定五险一金。 加班及补贴:除法定加班费外,根据您的岗位,您将可能享有高温津贴和夜班补贴。 餐饮补贴:您的每个工作日都享有一顿免费工作餐。 住宿:您有机会入住Wi-Fi空调宿舍,或选择领取生活津贴。 假期:您享有带薪年假和带薪病假。 保险:我们为您和您的子女购买补充医疗险,同时您还享有团体人身保险。 乐园通行:在职期间您将每年享有个人自主入园及携带亲朋好友入园游玩的机会。 迪士尼商品及服务折扣:您享有指定迪士尼商品、餐饮及票务等折扣。 健康体检:您享有每年一次的免费健康体检。   您将获得的学习和成长机会: 学习:您将接受国际化的专业技能培训,包括企业文化、服务技巧、个人综合能力和职业发展等各个方面。 发展:岗位晋升透明、清晰,拼实力,凭努力;您还可根据自身发展意愿,适时转岗。酒店、餐饮、消防、安保、商品、乐园运营、迪士尼大学和运营培训等多行业跨部门机会等您探索。 公司活动:您可参与丰富多样的迪士尼志愿者活动,献爱心为公益,拓宽人脉,快速融入新环境。此外,还有篮球、网球、瑜伽、奇跑迪士尼、音乐、戏剧、手工等各项业余活动等您来体验。   申请流程: 在线申请 –凭通知参加面试 – 接受聘用 – 办理入职手续 请注意:您在180天内仅允许申请一次一线运营岗位。如果您在过去180天内已完成申请,请登录帐户查看您的申请状态。   工作地点: 上海迪士尼度假区(上海市浦东新区川沙镇),您可以乘坐地铁11号线迪士尼站直达度假区,也可选乘班车。班车发往全市多个中心站点,您可在入职后详细查看。 Employment Benefits: Salary: your salary consists of a base salary + service bonus + floating year-end bonus Social Insurance: You are entitled to five social insurances and one housing fund Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy Catering subsidy: You are entitled to one free meal per day on days that you are working Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance Vacation: You are entitled to paid annual leave and paid sick leave Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Health checkup: You are entitled to a free health checkup once a year   Learning and development opportunities: Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more. Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney. Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga,  Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.   Application Process: Apply online -> Interview over notification -> Accept Employment -> Onboard Please note: You may only apply for this position once in a 180 days period. If you have applied within the last 180 days, please log in to your account to view your current application status.   Work Location: You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.
职位分类:一线运营岗位
职能:主题公园运营/Theme Park Operations

职位描述

设施运营服务部欢迎你

迪士尼的经典传承在这里展现得淋漓尽致,关注工作中的细节,用点点滴滴的细心雕琢,做出一件件激动人心的作品。无论你是在游乐设施、中央工场、设施服务部或园艺团队,你都有机会成为乐园里的”手艺人”,和一群具有匠心精神的演职人员伙伴共事,不断交流学习与成长,钻研每一个技术或工艺细节,让神奇真实发生。

职位介绍:

维修控制中心的主要工作为通过对讲机和电话接收、分类以及回复迪士尼演职人员的维修需求。同时,在自动数据库收集并录入相关维修信息,跟踪并汇报维修维护状态,制作必要的相关报表。


工作内容:

·      您接听并处理维护维修需求,如涉及设备服务、游乐设施和景点系统的,或园区内其它业务部门的需求

·      与迪士尼其他部门协调并跟进维修工作,同时协调并跟进供应商及承包商的维修工作

·      监控各类相关系统(如MAXIMO, MAD, handhelds)

·      按工作指令录入数据并调度工作

·      按照管理层要求汇报工作状况,准备每日报告

我们希望您:

·      基本的英文读写能力

·      能接受三班轮替(早、晚、夜班)和周末工作

·      会使用MS办公软件

·      良好的电话交流方式与态度,优秀的组织机构日常工作记录能力,可以准确地记录和报告当前的和已完成的维护工作

·      机械、电气、建筑或自动化专业优先考虑

·      具备标准流利的普通话沟通能力和良好的中文书面表达能力

Welcome to the Facility and Operations Services Team

We meticulously attend to every detail, creating each element to enhance the exciting experiences that display Disney’s classic heritage. No matter what role you have in the Attractions Operations, Central Shops, Facilities and Operations Services or Horticulture, you will have the opportunity to exercise your skills. You will collaborate with dedicated Cast Members, exchanging ideas and learning from one another as you work together to bring the magic to life.

Job Summary:

The Maintenance Base team is the role of receiving, triaging and responding maintenance service requests via radio and telephone from Cast Members (CM). At the same time, they will document and enter data into automated database, follow-up and report the work status as well produce necessary reports.


What You’ll Do:

·      Handle calls requesting for maintenance support related to facility services and attraction/ride systems, or other business lines in the park.

·      Coordinate with other departments to take follow-up/repair actions

·      Coordinate vendor and contractor support the follow-up/repair actions.

·      Monitor various facilities related systems (MAXIMO, MAD, handhelds)

·      Data entry for job orders, and work dispatching.

·      Report the work status as the management requirement.

·      Prepare daily report for management review.

What To Bring:

·      Basic English literacy skill

·      Shift duty required

·      Literate in MS Office applications

·      Strong organization record keeping skills to correctly document and report active and completed maintenance actions

·      Major in mechanical, electrical, architecture or automation is preferred

·      Possess standard and fluent Mandarin communication skills and excellent Chinese written expression abilities

公司福利

  • 班车
  • 迪士尼特色福利