公司简介
"启迪梦想,探索你的奇妙职旅"
"启迪梦想,探索你的奇妙职旅"
酒店运营部欢迎你
上海迪士尼度假区酒店运营对高品质服务的要求,赋予这段全新的职业旅程一个超凡的起点。每一天,我们为来到这里乐享神奇的游客提供干净、整洁又梦幻的入住体验。无论你是酒店前台、行李服务、康乐中心、客房服务,或是呼叫中心的演职人员,你都有机会为前来入住的游客创造专属于他们的奇妙时刻。同时,你将收获来自身边的工作伙伴和游客的无限喜爱和积极反馈,收获满满的成就感。
职位介绍:
您需要遵守运营指南和救生员培训指南所规定的流程,观察泳池宾客的情况,在宾客遇到困难时给予帮助;记录泳池日常数据,保证完成相关的预防及纠正措施。
工作内容:
· 在宾客碰到困难时给予帮助
· 记录泳池日常数据,保证相关防护措施齐全;如发现问题,及时向工程维修部门反映
· 依据酒店安全标准和设施条例使用相关化学品
· 日常维护泳池,健身房和更衣室区域,在需要时补充和反馈缺失的对客用品
我们希望您:
· 能够在每周四至周六,周五至周日或周六和周日工作,每周工作时间不超过24小时
· 普通话流利
· 需要持有两证:“国家资格鉴定证-救生员”及“上海市救生员证”
· 具备良好的安全意识
· 具备标准流利的普通话沟通能力和良好的中文书面表达能力和服务意识
· 能够快速对紧急事件作出反应,并能够在压力下工作
· 您需要取得上岗所需的任职资格证书,且完成并通过所有入职之后的培训及考核(包括但不限于:岗前培训)
Welcome to the Hotel Operations Team
The high-quality standards of Shanghai Disney Resort Hotel Operations mark the start of a unique career journey. Every day, we provide guests with clean and tidy experiences so that they can enjoy the magic. Whether you are a cast member of Front Desk, Bell Services, Recreation, Housekeeping or Call Center, you will have the opportunity to create magical moments for our guests. Your efforts will receive positive feedback from fellow cast members and guests, giving you a great sense of accomplishment.
Job Summary:
You will monitor the well-being of all pool guests and ensure to follow the techniques and procedures detailed in the Operations Manual/Lifeguard Training Manual in the event a guest experiences difficulty. Assess all pool readings daily and ensure all preventative/corrective measures are completed.
What You’ll Do:
· Timely response to guest’s difficulties
· Assess all pool reading daily and ensure all preventative/corrective measures are completed. Report to Facility Operation Services when issues are identified
· Ensure to handle any chemicals under the hotel safety standards and manufacturers guidelines
· Access and maintain the pool area set up regularly, replenish any missing amenities whenever it's necessary
What To Bring:
· The position will be required to work a flexible working schedule including work shifts on weekends and holidays as well as late hours
· Fluent Mandarin
· Two Lifeguard Certificates: “National Qualification Certificate” and “Shanghai Life Certificate”
· Good sense of safety
· Possess standard and fluent Mandarin communication skills and excellent Chinese written expression abilities and service mindset
· Quick thinking and able to handle stressful situations
· You shall obtain certificate and qualification(s) required for performing the job, and complete and pass all post-employment training and assessments (including but not limited to On-Job-Training