公司简介
"启迪梦想,探索你的奇妙职旅"
"启迪梦想,探索你的奇妙职旅"
商品运营部欢迎你
你将接触到受游客喜爱的热门新品和经典产品。在这里,你可以运用设计巧思向外界展示我们的魔法,并在与游客的沟通中,传递商品背后的创意和故事。每一件被珍藏的礼物都是上海迪士尼度假区神奇体验的延续,是我们留在游客心中的美好回忆。
职位介绍:
在上海迪士尼度假区,琳琅满目充满迪士尼特色的商品将带领游客进入了一个神奇的世界。作为零售店铺运营(商品部)的快乐主人,在您微笑迎接游客的同时,需友好地与游客进行互动交流,协助他们挑选喜爱的商品,为他们创造神奇的时刻;快乐主人还将负责商品的管理、调拨、物流和仓储,维护店铺的日常运营。
工作内容:
· 零售店铺包括迎宾,收银,客制化服务,库存,陈列以及其他岗位的工作,提供更多选择建议以丰富游客的购物体验,在一天中按照排班进行不同岗位的轮岗
· 货品核心团队包括收货,补货,传递员,库存维护,以及基础服务的技能
此外,基于业务的需求和演职人员的资质,演职人员会不定时地支持如下职责:
· 在各区域协助客流管控
· 为游客提供方位指引、问询解答、乐园信息等相关的帮助
· 确保工作区域的干净和整洁
· 协助其他工作(包括但不限于商品打包,行李搬运等)
· 确保上海迪士尼度假区的整洁并及时清理地面垃圾
· 在其他相关部门处理现金/POS机相关的工作(* 此仅适用于和现金/POS相关的工作岗位)
我们希望您:
· 能够在每周四至周六或周五至周日(连续3个全天)工作,每周工作时间不超过24小时。
· 能够在度假区内外不同的区域工作,包括室内和室外,以及不同温度条件
· 具备标准流利的普通话沟通能力和良好的中文书面表达能力
· 服务意识,能主动为游客解决问题
· 能够连续工作6个月及以上
Welcome to the Merchandise Team
You will play a key role in offering products that guests love, ranging from the latest releases to beloved classics. Share the magic of Disney to the world, where each product has an enchanting story. Every gift is a treasure that extends the magical experiences beyond Shanghai Disney Resort, leaving lasting memories in the hearts of our guests.
Job Summary:
At Shanghai Disney Resort, we offer a great variety of merchandise with distinctive Disney elements that attracts thousands of guests each day and brings guests into a carefree world for a magical experience. As a Merchandise Host/Hostess, you welcome guests to our stores with a smile and friendly interaction, enriching their shopping experience. As a Heart of House Host/Hostess, you will serve as a receiver, floor stocker, runner and inventory control specialist to ensure successful daily store operations.
What You’ll Do:
· As greeter, cashier, host/hostess for customization service, stock helper, visual merchandise assistant and others in Front of House. Offer additional merchandise to go with their selection to enrich guests’ shopping experience. Rotate in different roles according to scheduling within one day
· As a part of the core product team you could be a receiver, floor stocker, runner, ICS (inventory controlling specialist) and guest-facing Cast in Back of House
Based on business need and Cast Members’ credentials, below tasks will be assigned from time to time.
· Support guest flow in general, including in different locations
· Assist guests with directions, answer questions, provide information and solutions as needed
· Support cleaning work areas and guest areas
· Assist logistics and stocking
· Keep Shanghai Disney Resort clean by picking trash
· Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)
What To Bring:
· Available to work for three full days continuously per week (Thursday to Saturday or Friday to Sunday). 24 hours at most per week
· Must be able to work in multiple store locations throughout the Resort, indoor or outdoor, sometimes in hot or cold environment
· Possess standard and fluent Mandarin communication skills and excellent Chinese written expression abilities
· Excellent service awareness and ability to proactively fix problems for guests
· Should be able to work for more than six consecutive months