上海迪士尼度假区 · Merchandise 商品

快乐主人-商品运营-苏州奕欧来店

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职位属性

招聘类型:社招
工作性质:全职
附加信息:您将获得的薪资福利 : 薪资:您的薪资由基本工资+服务奖金+浮动年终奖构成。 五险一金:您享有法定五险一金。 加班及补贴:除法定加班费外,根据您的岗位,您将可能享有高温津贴和夜班补贴。 餐饮补贴:您的每个工作日都享有一顿免费工作餐。 住宿:您有机会入住Wi-Fi空调宿舍,或选择领取生活津贴。 假期:您享有带薪年假和带薪病假。 保险:我们为您和您的子女购买补充医疗险,同时您还享有团体人身保险。 乐园通行:在职期间您将每年享有个人自主入园及携带亲朋好友入园游玩的机会。 迪士尼商品及服务折扣:您享有指定迪士尼商品、餐饮及票务等折扣。 健康体检:您享有每年一次的免费健康体检。   您将获得的学习和成长机会: 学习:您将接受国际化的专业技能培训,包括企业文化、服务技巧、个人综合能力和职业发展等各个方面。 发展:岗位晋升透明、清晰,拼实力,凭努力;您还可根据自身发展意愿,适时转岗。酒店、餐饮、消防、安保、商品、乐园运营、迪士尼大学和运营培训等多行业跨部门机会等您探索。 公司活动:您可参与丰富多样的迪士尼志愿者活动,献爱心为公益,拓宽人脉,快速融入新环境。此外,还有篮球、网球、瑜伽、奇跑迪士尼、音乐、戏剧、手工等各项业余活动等您来体验。   申请流程: 在线申请 –凭通知参加面试 – 接受聘用 – 办理入职手续 请注意:您在180天内仅允许申请一次一线运营岗位。如果您在过去180天内已完成申请,请登录帐户查看您的申请状态。   工作地点: 上海迪士尼度假区(上海市浦东新区川沙镇),您可以乘坐地铁11号线迪士尼站直达度假区,也可选乘班车。班车发往全市多个中心站点,您可在入职后详细查看。 Employment Benefits: Salary: your salary consists of a base salary + service bonus + floating year-end bonus Social Insurance: You are entitled to five social insurances and one housing fund Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy Catering subsidy: You are entitled to one free meal per day on days that you are working Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance Vacation: You are entitled to paid annual leave and paid sick leave Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Health checkup: You are entitled to a free health checkup once a year   Learning and development opportunities: Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more. Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney. Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga,  Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.   Application Process: Apply online -> Interview over notification -> Accept Employment -> Onboard Please note: You may only apply for this position once in a 180 days period. If you have applied within the last 180 days, please log in to your account to view your current application status.   Work Location: You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.
职位分类:一线运营岗位
职能:主题公园运营/Theme Park Operations

职位描述

商品运营部欢迎你

你将接触到受游客喜爱的热门新品和经典产品。在这里,你可以运用设计巧思向外界展示我们的魔法,并在与游客的沟通中,传递商品背后的创意和故事。每一件被珍藏的礼物都是上海迪士尼度假区神奇体验的延续,是我们留在游客心中的美好回忆。

职位介绍:

商品运营的快乐主人主要负责迎接游客,根据游客服务标准积极友好地与游客交流、协助游客选择喜爱的商品,以及商品的管理、陈列、调拨、仓储、物流等。

工作内容:

·      欢迎游客并主动提供协助,发现游客的需求并帮助他们找到喜爱的商品,友好并高效地处理收银交易;

·      接收从大仓运送来的货品,及时高效准确地补货,确保店铺货品充足,库存数据维护;

·      对商品进行符合公司标准的陈列;

·      提供更多选择建议以丰富游客的购物体验;

·      具体职能包括但不限于迎宾、收银、客制化服务、库存、陈列、收货、补货、传递、库存维护等,在一天中按照排班进行不同岗位的轮岗。

·      在系统中操作改价/店铺间调货/退换货/内部领用/内部损耗等相关流程并熟悉店铺销售报告

·      盘点仓库库存,确保库存的准确性

·      完成上级布置的额外工作


我们希望您:

·      能接受一周七天的灵活工作安排,并且能接受不同的班次,包括晚上,周末和节假日

·      能够接受在室内和室外、以及不同温度条件的区域工作

·      较强的口头沟通能力(能主动积极与游客、同事和管理层沟通并建立联系)

·      具备标准流利的普通话沟通能力和良好的中文书面表达能力。

·      具备优秀的服务意识,能主动为游客解决问题

·      拥有商品工作经验者优先

·      有一年以上在同一家公司(零售,餐饮,酒店等等)专注于顾客服务的工作经验者优先


Welcome to the Merchandise Team

You will play a key role in offering products that guests love, ranging from the latest releases to beloved classics. Share the magic of Disney to the world, where each product has an enchanting story. Every gift is a treasure that extends the magical experiences beyond Shanghai Disney Resort, leaving lasting memories in the hearts of our guests.


Job Summary:

Host/Hostess for Merchandise is responsible for greeting and interacting with our guests in a positive and friendly manner following the guest service model, merchandise management, visual display, transfer, receiving and storage.

What You’ll Do:

·      Learn how to play the roles as greet and approach guests to offer assistance, discover their merchandise needs and help them make their selection and comment on their purchase

·      Goods receiving from warehouse, make sure enough products to fulfill the stores

·      Implement the Disney visual display standard and floor change plan.

·      Offer additional merchandise to go with their selection to enrich guests’

·      shopping experience and Inventory controlling

·      Detailed roles include but not limited to greeter, cashier, host/hostess for customization service, stock helper, visual merchandise assistant, receiver, floor stocker, runner, ICS (inventory controlling specialist) etc. Rotate in different roles according to scheduling within 1 day

·      Actively participate in maintaining accurate inventory levels, including bi-annual physical inventory and verify status of price changes and be familiar with sales analysis reports

·      Ensure Data Integrity within the Merchandise Inventory Systems and follow all the procedures

·      Perform additional duties as directed by leaders


What To Bring: 

·      Full availability for any dates in a week and any shifts, including nights, weekends and holidays

·      Be able to work in both indoor or outdoor, sometimes in hot or cold environment

·      Strong verbal communication skills (able to positively engage with guests, team members and management)

·      Possess standard and fluent Mandarin communication skills and excellent Chinese written expression abilities.

·      Excellent service sense to proactively fix problems for guests

·      Working experience in merchandise is preferred

·      1 year and above experience of guest-facing position in 1 company (retailing, F&B, hotels, etc.) preferred

公司福利

  • 班车
  • 迪士尼特色福利