公司简介
"启迪梦想,探索你的奇妙职旅"
"启迪梦想,探索你的奇妙职旅"
乐园和迪士尼小镇运营部欢迎你
在全世界汇聚无限欢乐的乐园和迪士尼小镇工作,你将为络绎不绝的游客创造独一无二的神奇体验,在每一次的接触和交流中传递快乐。在面对工作的强度和挑战时,展现的不仅是专业和热情,更是那份能够温暖人心、共同创造魔法的独特魅力;游客的欢声笑语和梦想成真,是你工作中的一大动力。专业的培训,友善的演职人员伙伴都将支持你全力以赴,共同成长,从此,成为迪士尼大家庭一员!
职位介绍:
夜间清洁服务对度假区的日常运营有着至关重要的影响。该职位演职人员将负责闭园后的深度保洁服务,包括与服务供应商进行密切沟通与实时监督,确保在度假区各地点开展符合流程标准且高质量的清洁工作。
工作内容:
· 时刻确保安全为首要任务
· 确保为每位到访游客提供整洁、舒适的环境
· 负责向特殊设备游客服务经理汇报工作,执行游客服务经理布置的各项工作和任务
· 监督和管理外包服务供应商提供的设备、化学品、工具、园区清洁、办公室清洁、厨房清洁、道路维护以及垃圾处理等方面的标准化操作规范。
· 对上海国际主题乐园有限公司使用和购买的各类清洁用品、纸质用品、垃圾袋的产品质量进行掌控,发现问题及时向游客服务经理汇报
· 完成上级布置的额外工作
我们希望您:
· 对待游客彬彬有礼,有出色的沟通能力和服务意识
· 具有团队合作精神和独立解决问题的能力
· 具备标准流利的普通话沟通能力和良好的中文书面表达能力,会说上海话。
· 具备英语书面和口头表达能力
· 适应户外工作,能胜任一定的体力劳动,包括长时间站立,经常性弯腰
· 能适应长时间的夜间工作时间
· 具有良好的沟通技巧,能与演职人员和第三方公司进行有效沟通
· 掌握一定的清洁技术能力和清洁意识
· 能接受一周七天的灵活工作安排,并且能接受不同的班次,包括晚上,周末和节假日
Welcome to the Park and Disneytown Operations Team
Join us at Park and Disneytown, where you will help to create magical experiences for countless guests, spreading joy in every interaction. You will demonstrate professionalism and passion that warms hearts and creates magic when facing challenges, inspired by the laughter and fulfilled dreams of our guests, as you thrive and grow through professional training and the support of your fellow cast members. Welcome to the Disney family!
Job Summary:
Lead, Custodial Night Shift is critical to the daily operation of the resort. The lead provides in-depth cleaning services at Shanghai Disneyland after the park is closed. The lead also needs to keep constant communication and on-site monitoring of service providers to ensure that cleaning work is performed with high quality and standard procedures are followed throughout the resort.
What You’ll Do:
· Keep safety as the priority focus
· Keep Shanghai Disney Resort clean for our Guests
· Report to Special Equipment Guest Service Manager and perform tasks as assigned
· Monitor and manage the standard operating guidelines for equipment, chemicals, tools, cleaning of park, offices, kitchens, roads and garbage disposal by outsourced service providers
· Monitor the quality of the cleaning equipment, papers, disposable bags purchased and used by the company and report to Guest Service Manager if any issues arise
· Perform additional duties as directed by leaders
What To Bring:
· Good communication skills and service mindset to provide courteous service to guests
· A team player and able to resolve problems individually
· Possess standard and fluent Mandarin communication skills and excellent Chinese written expression abilities, Shanghai dialect speaker
· Possess English oral and written ability
· Working in an outdoor environment and able to perform some physical labor, including standing for long periods of time and bending frequently.
· Receptive to night shifts
· Ability to coordinate both internal & external partners
· Have proper cleaning techniques and mindset
· Full availability for any dates in a week and any shifts, including nights, weekends and holidays