Position summary:

To solve the technical/application problems of the product of Stryker installed in market, support sales/marketing for technical issues to keep business growing

Essential Duties & Responsibilities: (Detailed Description)

Product installation, operation guide, OR standby, maintenance guide for customers

Coaching dealer’s field engineers to do any field engineering action

Prepare, set up, standby for any product demonstration / exhibition for sales / marketing department

Act as a bridge between customer and service center for the communication on trouble-shooting

Report and deliver the Non-local-repairable faulty product to repair center

Responsible for the collection of final payment

Build and maintain close relationship with customer

Execute the service process: Input all service record in time; Input all business trip record in time

Education & Experience:

Above college degree with specialization in electronics, bioengineering, or relevant special field

At least 1 year of relevant experience gained in medical and healthcare industry is preferred

Technical background is a plus

Auto CAD skill is required(apply to Berchtold engineer)

Physical & Mental Requirements:

Strong problem solving and communication skills

Continuously demonstrates service awareness through maintaining business relationship

Strong sense of responsibility

With health- related certificates as required by the government to prove good conditions(健康证)