Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.
How you will contribute
When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Your specific process area
Working in a shared service organization
Operational excellence and a customer service focus
Data processing, computer applications or call center applications
Communicating and interpersonal skills, taking initiative
Analysis
Accuracy and organizational skills
