Impact on the Business

-Lead and oversee a team of over 200 engineers globally developing cutting-edge open banking solutions that comply with diverse market requirements

-Own and ensure accountability for OpenBanking service stability.

-Establish and nurture strong technical leadership and relationships with architecture teams, as well as Value Stream and Platform leads.

-Represent Digital Platforms for Client facing APIs, especially OpenBanking, within the broader IWPB and Technology community, focusing on engineering controls, resiliency, and operational stability.

-Leverage AI and emerging technologies to drive engineering innovation and efficiency. Stakeholders – Internal and External

-Maintain a strong technical relationship with Architecture teams, as well as Value Stream and Platform leads in IWPB

-Maintain a good relationship with OpenBanking or Digital business leaders

-Foster strong partnerships and maintain effective relationships with third-party partners for OpenBanking business case development or vendors to ensure optimal uptime and cost efficiency.

-Build and manage trusted working relationships both within and outside of IWPB by cultivating connections across the broader HSBC group. Leadership & Teamwork

-Manage over 200 engineers globally at design, development, testing, release and production support and operation.

-Within the global engineering, promote technology sharing and leverage operating environments to achieve greater cost efficiency.

-Provide senior management with overall comfort level and technological positioning of the company relative to the mission and industry.

-Joint the global leadership team to build an effective global team through communication, performance management, development plans and reward/recognition practices.

-Cultivate an environment that supports diversity and reflects the HSBC brand.

-Able to manage engineering under the tight budget and time frames. Operational Effectiveness & Control

-Ensure technology goals are identified, communicated, documented, agreed and delivered in the most cost-effective manner possible.

-Identifying key risks, issues and interdependencies and provide appropriate mitigation strategies.

-Supporting audit / independent programme assessments as required

-Ensure HSBC is not put at any operational or reputational risk.

-10+ years of technology leadership experience in Software development, ideally including open banking, fintech, or financial services sectors.

-Proven track record of success in senior technology leadership roles within complex financial services companies and involvement in complex technology transformations.

-Deep expertise in API design principles, Open Banking standards (e.g., PSD2, UK Open Banking, FAPI), and API management tools.

-Experience managing cross-market or multi-regional API deployments.

-Strong understanding of software development lifecycle, DevOps, and agile methodologies.

-Excellent strategic thinking, communication, and stakeholder management skills.

-Strong ability to balance risks vs. rewards and maximizing the cost effectiveness and profitability for the business.

-Respectful of different cultures, working with colleagues from different regions.

-Ability to lead and influence global teams.

-Strong understanding of operational effectiveness and strong numbers driven.

-Leading and directing executive and non-executive work groups and effecting change through people.