-Build and sustain trusting relationships with internal customers by consistently delivering value added consultancy services with accurate, timely and insightful information.

-Plan and ensure all stakeholders are well informed and ready to support the implementation of project to maximize the business benefits. Support smooth transition from current statue to future state.

-Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach.

-Defines, shapes and recommends creative solutions options, weighing risk/reward.

-Coordinates requirements gathering, documentation, prioritization and traceability working with multiple programme teams and senior stakeholders.

-Challenges requirements and designs detailed, innovative business solutions to realize agreed business requirements.

-Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organization, people, process, technology and other key factors.

-Leads change implementation activities, providing steering and guidance to the team and regular updates to stakeholders.

-Leads end-to-end change journey and validates mitigation plans.

-Manage the changes through change control process and challenge where there is scope change, budget overrun and potential slippage.

-Identify risks/issues, their dependencies, assess the impacts on the programme delivery schedule and benefit realization.

-Support the culture of achievements by identifying and removing barriers to project success.

-A university graduate with degree in computer science or a related discipline.

-Ability to translate business level requirements to system level components or blocks

-Fluent English speaking and professional business writing skills.

-Strong communication skills and documentation skills.

-Enthusiastic and self-motivated with excellent time management skills and strong initiative.

-Proven business analysis experience combined with strong business knowledge and sound business sense.

-Strong experience of delivering change into different audiences and managing implementation in banking environments.

-Experience in delivering solutions for Global Risk Management or Finance in a banking context will be an added advantage.

-Stakeholder complexity – Manager Business Analysts will often need to gather requirements and agree designs across stakeholders, dealing with different interests and resolving disagreements and conflicts.

-Manager Business Analysts need to be able to shape business requirements and solution designs that encompass all aspects of the delivery (customer, people, process, policy, technology - system, data, infrastructure, etc).