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Providing full scope of the day-to-day Production Support service including resolution of the live incidents as well as post-resolution problem management activities.

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Become SME for the GCP and coordinate with business and operations to understand and resolve the issue.

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Independently able to coordinate with VS and Business and provide remediation actions.

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To provide workarounds/resolutions with Active participation in crisis calls.

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Prepare and maintain operational document with latest production version.

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Working in a 24x7 global operation team during China shift.

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This role will provide to the candidate global experience/exposure. Having the opportunity to collaborate on an environment where changed and innovation is both common and encouraged.

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Being part of a world class team with Site Reliability Engineering (SRE) principles.

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Working knowledge of Finance IT area is preferred.

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Knowledge of GCP Cloud technology & Big Data technology.

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Knowledge of at least one high level programming language – Java, Python etc.

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Knowledge of micro services/RESTful API development patterns.

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Knowledge of automated CI/CD processes, Docker, Kubernetes, Terraform.

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Experience of using Docker and Kubernetes to schedule and run micro services.

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Experience of Google Cloud Development on Big Query, Cloud SQL, GKE, Cloud Pub/Sub, GCS Buckets.

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Experience of working on GCP/Grafana monitoring and alerting.

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Experience of working with Deployment files on GKE.

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Good understanding of Unix command line and Shell scripting (ksh, sh, awk etc).

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Systematic problem-solving approach.

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L1/L2 production support experience.

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Good English communication skills, both written and verbal.

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Knowledge on Service Now(Incidents, Problems &Change Orders).

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GCP Engineering or Architecture Certification preferred is desirable but not essential.