Mission

The Brand Operations Assistant Manager (individual contributor) supports the Managing Director in starting and building the Vhernier business in mainland China. This role contributes to all activities required in building a new brand and business operation with a focus on boutique business support, commercial activations, merchandising, supply chain & logistics, to office organization and the business integration into the Richemont China platform. 

Responsibilities

COMMERCIAL ACTIVITIES & OPERATIONS

• Contribute to all commercial activities, like: order taking, merchandising, customer service, training of internal staff and external brand ambassadors at POS
• Support the Managing Director in driving business activities and the development of the new boutiques  
• Act as point of contact for boutique teams on operations and product topics
• Collaborate with region, HQ on VM and POS materials and handle required logistics across all channels  

STORE DEVELOPMENT & PLANNING

• Support the Managing Director and APAC team in opening of the first mainland China boutiques
• Interact with internal and external stakeholders, like security, architects, vendors and suppliers
• Support in SIS projects and regular refurbishment across all channels

MARKETING & ACTIVATIONS

• Collaborate with the Marketing & Communications Manager and contribute to the organization of customer events, trunk shows and PR events when needed
• Support the boutique teams with in-store activations and CRM events
• Handle merchandising and logistics for travelling collections together with region and HQ

PROJECT MANAGEMENT & OFFICE ORGANISATION

• Support in the business integration of Vhernier into the Richemont SAP system, act as SAP key user
• Support the Managing Director in the planning of all business-related matters where needed
• Handle executive assistant tasks like travel planning for the MD and region/HQ visitors from time to time
• Contribute to presentations and reports 

REQUIREMENTS

SOFT SKILLS

• Willingness to take on ownership and work independently
• High flexibility, self-awareness and agile working attitude
• High level of self-organization, sense of detail and structured working style
• Pro-active, “can-do” attitude, creativity driving out-of-the-box solutions
• Sense of luxury and digital savviness
• Good interpersonal skills, team player able to work with stakeholders across departments

PROFESSIONAL EXPERIENCE

• University degree with 5 years of working experience
• International background and experience in international companies
• Ideal candidate completed a management trainee program across departments
• Eloquent and fluent in Chinese and English
• Knowledge of MS office, especially Excel and Power Point, SAP is a plus (SD and BI modules)