-

Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design

-

Elevate design quality and practice across the team, mentoring Fullstack/UI developer, championing design thinking, and embedding a culture of excellence and accountability

-

Lead and expend a global team of UX / UI designers, ensuring the highest standard of craft, clarity and creativity

-

Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences

-

Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision

-

Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle

-

Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences

-

Influence and collaborate with a diverse range of Stakeholders to build trusted relationship, leading to stronger collaboration within projects to align goals and delight our customers

-

Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals

-

A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes

-

Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture

-

Experience in complex, regulated environments—ideally financial services

-

Working knowledge of accessibility standards and inclusive design

-

A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts

-

Demonstrate a capability for writing native UK English as part of your product design skill set

-

Confidence mentoring others and contributing to a culture of growth and excellence

-

Capable to work with backend engineer and UI devleoper to implement the UX design.