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Participate in technical design of features with guidance.

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Take ownership and accountability for production incidents, in terms of timely communication, escalation and incident hygiene.

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Identify potential system improvements and explain their benefits.

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Support the establishment of a digital environment and automate processes to minimize variation and ensure predictable high quality code and data

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Continuously contribute to code, ensuring compliance with all relevant controls and standards including relevant Service Management Standard.

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Keep up-to-date and have an understanding of the specific impact of the functional delivery, the business context of change and how a delivery may impact other functional areas.

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Lead production incident reviews for the team.

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University degree in computer science, information technology or a related discipline.

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Understanding and ability to apply Project Management discipline and portfolio management.

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Communicate effectively with all levels of stakeholders

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Solid working experience in business or technical analysis

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Strong understanding of technology and its application, up to date with latest technology trends and ideas in the wider market.

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Experience in presenting to senior business and technology stakeholders.

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Can understand, build and present business cases.

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Strong communications skills in both written and verbal in English.

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Commercial acumen and good risk management and mitigation skills.

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Positive, proactive and can- do attitude.

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