-Provide level 2 support to the application

-Perform trouble shooting, problem investigation of the application

-Works with development team to develop a fix to the application

-Produce MI statistic to senior stakeholders to ensure full transparency of the issue for taking necessary action to remediate problem

-Perform quick identification of issue, working close with Product support team to resolve business enquiry.

-Strong knowledge in Microsoft Power Platform (Powerapps, Dataverse, Power BI) is preferred

-Knowledge in workflow, commercial banking is preferred.

-Master degree is best to have, Bachelor is must

-A minimum of 10 years' IT industry experience with significant testing knowledge, especially functional website testing.

-Strong understanding on production support and agile development methodology

-Fluent communication skills in spoken and listen English to communicate with UK and IN people

-Convincing capability to cooperate with different roles in global locations

-A highly-motivated individual with positive and pro-active attitude.

-Be able to work under pressure to complete project in tight schedule and cost effective way

-Be aggressive

-Working in a global team with different cultures and could handle daily work in multiple threads

-Passionate and career driven

-Delivery job nature

-Team player

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3 years+ PowerPlatform, PowerAutomate, Canvas App, Dataverse, PowerBI etc. experience

-Good communication and fluent English to join meeting with foreign stakeholders