-High quality delivery of service now requests and projects meeting customer requirements within agreed timelines.

-Communicating effectively with key business users regarding requirements.

-Create and maintain knowledge articles.

-Mentor new team members and Conduct knowledge sharing sessions.

-Prepare traning plans and documentation.

-Identify and improve efficiency and potential improvements of the network environment.

-Participate in the testing/piloting of new services/hardware.

-Ensure Service Quality Targets are met for offered Connectivity services.

-Plan and prepare change orders as per organization standards.

-Analyze and resolve network issues.

-Provide oncall support to the customers.

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Extensive working experience on large scale network infrastructure.

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Good knowledge and understanding of end-to-end network design in large scale IT infrastructure.

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Experience with F5 Load Balancer (LTM and GTM ) including configuration of iRules, Trafic Management Policies, SSL profiles, Virtual Servers, etc.

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Experience with Check Point and FortiGate Firewalls including configuration of Access and NAT Rules, Routing, VPN configuration.

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Experience in Routing and Switching (Cisco and Arista).

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Experience with Bluecoat proxy including configuration including URL whitelisting and proxy forwarding.

-Experience in python scripting and RestAPIs.

-Experience in configuration management tools like Ansible.

-Deep knowledge of version control using GIT, GITHUB.

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Experience in Network Automation using Itential/Ansible/etc.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.