公司简介
汇丰软件
所属团队
职位属性
- 招聘类型：社招
- 工作性质：全职
职位描述
- Provide full scope of the day to day Production Support including resolution of the live incidents as well as post-resolution problem management activities;
- Drive issue owners with right progress that fits the requirements for Tier 0 services in incident management;
- Provide timely incident communication internally and externally as required;
- Provide technical expertise in finding root cause of major system problems;
- Work as the owner of production environment, participant in various changes deployment and related post implementation verifications, including new link testing;
- Work closely with various stakeholders located in different regions of the world;
- Review, design and re-engineer monitoring rules with new technologies to improve the efficiency of daily application support;
- Automate daily manual routine work;
- Contribute productively to the team's objectives, sometimes supporting and sometimes leading activities to achieve shared goals.
任职条件
- Bachelor’s degree, with equivalent experience in software engineering discipline.
- Fluent English communication skills.
- Knowledgeable cross domain and able to operate a global level solving complex, mission critical problems.
- Demonstrable experience of distributed compute, Linux, Unix, oracle, WebSphere, MQ, Java, and cloud Native Technologies like GKE, Ali-cloud, Kubernetes, Kafka, Service Mesh…
- Working knowledge of infrastructure, networks, load balancers, storage – cloud & containers highly beneficial.
- Experience with broad range of technologist tools e.g. Application Performance Monitoring, App Dynamics, Splunk; Automation, Puppet.
- Strong understanding of core Service Management disciplines.
- Excellent technical debugging and trouble shooting skills.
职位要求
- 工作经验：5年
- 外语要求：英语
公司福利
- 五险一金
- 带薪年假
- 定期体检
- 弹性工作
- 管理规范