Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering.

Business: Emerging Technology

Principal responsibilities

• Collaborate with cross-functional teams to develop and implement AI-driven prompt systems for various banking services, such as customer service, fraud detection, and risk management.
• Design, develop, and maintain AI prompt algorithms and models to ensure high performance, accuracy, and reliability, leveraging LangChain for enhanced capabilities.
• Conduct research on the latest AI and machine learning technologies, including LangChain, and apply them to improve existing systems and develop new solutions.
• Develop and maintain documentation for AI prompt systems, including technical specifications, user guides, and training materials.
• Collaborate with the IT team to ensure seamless integration of AI prompt systems with other banking applications and infrastructure.
• Monitor and evaluate the performance of AI prompt systems, making adjustments as needed to optimize results.
• Ensure that all AI prompt systems adhere to industry best practices and comply with data privacy and security regulations.
• Provide technical support and troubleshooting assistance for AI prompt systems as needed.
• Continuously stay up-to-date on the latest advancements in AI and machine learning, including LangChain, to ensure our systems remain cutting-edge and competitive in the industry.

• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Strong knowledge of programming languages such as Python, Java.
• Proven experience in AI and machine learning, preferably in the banking or financial services industry.
• Experience with natural language processing (NLP) technologies, including LangChain.
• Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex challenges.
• Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders.
• A strong commitment to maintaining data privacy and security standards.