• E2E Agile Team Optimisation: Support the structuring of Agile Teams and Sub Value Streams according to design patterns – advising on required roles to form effective cross-functional teams. Identify low velocity teams and issue causes, highlighting solutions to SVS leadership

• Feature Kanban Flow: Partner with Lean Portfolio Management to ensure Feature Flow Management workflow is followed and to identify training & coaching opportunities to improve Feature Flow and metrics through such activities as Feature Slicing workshops, removing dependencies etc.

• PI Planning: Coach, train and provide ongoing support to SVS key stakeholders and Agile Teams for preparation, facilitation and delivery of all aspects of the quarterly PI Planning cycle.

• Tooling: Drive usage of strategic toolset, automation and adherence to standard taxonomy

• Deliver 1:1 coaching and bespoke training to SVS Leadership and GPB&W senior leaders

• Continuously improve ways of working across the SVS and drive an agile continuous improvement culture, coaching senior leadership on how to enable agile delivery at pace

• Responsible for helping Agile Teams continuously reflect and improve, becoming more effective in their roles and increasing their predictability, collaboration, and quality practices

• Coach key roles on their responsibilities, advising leadership of forum cadence and meeting techniques, and defining inputs and artefacts

• Perform ongoing assessments of team level agile maturity

• Maximise the effectiveness of the Scrum Master population by facilitating coaching and training sessions, supporting community building and ensuring effective onboarding

• Proactively identify, create and deliver agile training sessions to support ongoing Lean-Agile maturity in both face to face and virtual environments and time zones.

• Drive sharing of best practice through asset creation, participation in cross VS Agile Forums to disseminate learnings

• Establishing Lean-Agile Communities of Practice

• Challenge where best practice/behaviour is not evident, so that the team continues to improve and reduce or eliminate errors

• Promotes pace and energy within the team, understands differences between people as an opportunity to learn from varied viewpoints

• Strategic thinking, strong analytical, organizational, cross-functional collaboration, communication, and presentation skills are mandatory to be successful in this position.

• Strong stakeholder management / Relationship Management

• Excellent communication and interpersonal skills

• Think critically to identity root causes, looking beyond a problem's surface to offer sustainable solution

• 5-10 years’ experience coaching Agile Teams working in Agile & Lean Frameworks.

• Deep understanding of SAFe and Agile with hands-on experience in Scrum, Kanban, Lean, and/or eXtreme Programing, with knowledge of other Agile scaling frameworks an advantage.

• Knowledge of HSBC tools and processes.

• Experience of JIRA, Confluence, Rally and Clarity.

• SAFe SPC Certification (SAFe Practice Consultant) or equivalent

• Scrum Master Certification