• Responsible for Requirements Management, Design, Change Management and Implementation Management.

• Work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options.

• The Business Analyst’s Change Management activities span from early change planning and audience analysis

through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment)

and tracking and taking actions on change readiness, adoption, and feedback.

• Establish effective communication channels and coordinate implementation with Products and Actuarial teams in each of the countries in which HSBC Insurance operates.

• Business Analysts will often lead design workstreams or teams, managing other analysts, SMEs and resources from our delivery partners.

• Good understanding of Global Transformation Business Transformation Frameworks, Agile methodologies and best practice techniques

• A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation

• Outstanding understanding of HSBC Group structures, processes and objectives

• Very strong knowledge of the external environment – regulatory, political, competitors etc.

• Basic business reengineering knowledge

• Business analysis, requirements gathering and design techniques

• Change management and implementation management techniques and approaches

• Proven track record as an outstanding analyst, consultant and/or project manager

• Overall financial services industry knowledge with specific functional expertise in actuarial, risk management or accounting, preferably in the insurance industry.

• Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects

• Exposure to business case development and a sound understanding of how design enablers underpin business benefits

• Strong experience of delivering change into different audiences

• Effective communication, inter-personal and negotiating skills

• Excellent decision making and problem solving ability

• Sound judgmental skills to identify and resolve problems

• Proven ability to work across regions whilst maintaining a global perspective

• Proven ability to work with senior stakeholders and sponsors