Responsibilities

-         Support in routine CRM reports, event tracking and ad-hoc reports per request. Proceed data mapping in terms of sales and customers from various system sources.

-         Support the execution of direct-to-customer communication across various platforms, e.g. drafting copy, calendar maintenance

-         CRM gift stock management and result tracking

-         Support in internal communication with boutique and digital product team, proactively follow up with tech team for open cases

-         Support in training material preparation per request 

Requirements:

-       Must proficient in Excel, knowledge of BI tool and WeChat Work is welcomed.

-       5 days per week, duration minimum 3 months, ideally up to 6 months

-       Detail oriented, logical and organized, strong sense of responsibility and fast learner

-       Strong analytical mind and willingness to solve problems together, a team player